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Germain Lexus of Easton

Columbus, OH

4.8
1,463 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,463 reviews

October 18, 2026

Outstanding Lexus Service Center with a truly professional staff who advise only that which is needed WHEN it is actually needed! Special recognition especially to Donna Mogavero, the initial gre More

by Stephen Hooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Germain Lexus of Easton responded

Stephen, thank you for sharing your positive feedback about our service team at Germain Lexus of Easton! We will pass along your praise to Donna and the team. Safe travels in your 2013 Lexus RX 350!

October 15, 2026

Efficient and excellent quality , Jeff has been a terrific advisor , keeps me comfortable w the RX350, More

by Malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2026 -

Germain Lexus of Easton responded

Malcolm, thank you for this wonderful feedback about Jeff and our team! We appreciate your confidence in Germain Lexus of Easton, and we hope to see you again down the road.

October 15, 2026

Very pleasant Great place great people great job well done Will go back when needed More

by utrocketman
Recommend Dealer
Yes
Employees Worked With
James Hathcock
Oct 15, 2026 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton, we appreciate your positive feedback!

October 15, 2026

The worst experience ever. How would an 84 month battery, that has never experienced a cold winter, that is only six months old need to be charged. The battery was purchased in More

by DARRELL.BLANKENSHIP
Recommend Dealer
No
Employees Worked With
Kevin Daniels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels
Oct 16, 2026 -

Germain Lexus of Easton responded

Darrell, I'm sorry to learn about the issues you've experienced with your battery, and I apologize for any frustration this situation has caused. We want to ensure all of our customers receive honest and reliable service, so it's concerning to hear that we've let you down. Please reach out to me directly so we can talk more about what happened here and work towards a resolution together. Thank you, Grant Garrison - Service Manager - (614) 383-4177

October 15, 2026

Great service. Always prompt service in completing the necessary work requested. Atmosphere is always pleasant. More

by DARRELL.BLANKENSHIP
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 15, 2026 -

Germain Lexus of Easton responded

Darrell, we appreciate your review of Germain Lexus of Easton! It's great to know you are consistently taken care of by our team.

October 15, 2026

Great service. Need to have specials for service sometime. Please offer coupons or service discounts sometimes. More

by DARRELL.BLANKENSHIP
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels
Oct 15, 2026 -

Germain Lexus of Easton responded

We appreciate your feedback! Thank you for choosing Germain Lexus of Easton and for your suggestion about service discounts. See you next time! Safe travels!

October 15, 2026

Great The service that I received from Germain is always great. Great, great, great and great. More

by DARRELL.BLANKENSHIP
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Daniels
Oct 15, 2026 -

Germain Lexus of Easton responded

We really appreciate you taking the time to leave Germain Lexus of Easton this awesome review, thank you!

October 14, 2026

Great service. Best service center that I have ever been to. Efficient and attentive. I give them an A+. More

by CURRYCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

Germain Lexus of Easton responded

Thank you for your feedback! We are thrilled to hear you had such a positive experience at Germain Lexus of Easton. Your praise means the world to us! Safe travels!

October 05, 2026

Jeff is very professional and courteous. He took his time to explain to me about the service that will be performed on each visit. He handles complaints and takes it very seriously. More

by Tx cbus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Germain Lexus of Easton responded

Thank you for recommending Jeff and our team! We appreciate your business and look forward to seeing you again at Germain Lexus of Easton. Safe travels!

October 02, 2026

Sam was great to work with they took great care of us and our purchase. More

by rlehman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Wier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha "Sam" Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Germain Lexus of Easton responded

This is a fantastic review! Thanks from the entire team at Germain Lexus of Easton.

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