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Germain Lexus of Easton

Columbus, OH

4.8
1,326 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,328 reviews

May 10, 2026

Basel and the other staff at Lexus made the buying process very easy and enjoyable. More

by DKMJSRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carol "Cici" Crandall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Basel Ragheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our Tech employee was great!
May 11, 2026 -

Germain Lexus of Easton responded

Thank you for stopping by to leave a wonderful review for Germain Lexus of Easton. Basel will appreciate your kind words.

May 10, 2026

Jeff was great and always takes great care of my car! I really appreciate all the people at the service department More

by rudysmom1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Germain Lexus of Easton responded

Thank you for sharing this wonderful feedback about Jeff and our team! We appreciate your business and we hope to see you again at Germain Lexus of Easton, Rudy.

May 10, 2026

I was greeted when I walked in. I weighted in the customer lounge. I was the only one in the lounge. Snacks were not restocked. Coffee was a plenty. Service was less than an hour. R More

by JDBRYANT43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man with locs.
May 11, 2026 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and sharing your feedback. We're glad you enjoyed our efficient service and comfortable waiting area. Your feedback about the snacks is noted. We look forward to serving you again!

May 10, 2026

Germain provided professional service, great communication and made the entire car buying experience smooth and enjoyable! I’m so pleased, I’ll be back! More

by maria.hardimon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Slonkosky
May 11, 2026 -

Germain Lexus of Easton responded

Maria, thank you for sharing your experience! We are thrilled the team made your purchasing experience seamless and enjoyable. We'll see you again next time! - The Germain Lexus of Easton Team

May 10, 2026

The staff was very friendly and courteous. They informed me of the plan for the tune-up. Waiting room was pleasant. Estimate of the time needed was right-on. Thank you. More

by 44trifold-spiders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Germain Lexus of Easton responded

We’re so glad to hear that everything was timely and transparent and that you were treated with respect and hospitality. Thank you from all of us at Germain Lexus of Easton, and we hope to see you again down the road!

May 10, 2026

Very through, friendly, and timely. I was pleased with service and would gladly recommend to others. More

by V.VAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Germain Lexus of Easton responded

We appreciate you recommending Germain Lexus of Easton! See you next time!

May 09, 2026

Very courteous and kept me informed. Explained the service thoroughly and kept me informed throughout the visit. More

by gme1110
Recommend Dealer
Yes
Employees Worked With
Donna
May 11, 2026 -

Germain Lexus of Easton responded

We are pleased to hear our team kept you informed and explained everything clearly throughout your visit. Thank you for choosing Germain Lexus of Easton!

May 09, 2026

Germain Lexus of Easton Service is hands down the best service dealer in town. These guys treat your car like its their own vehicle with no upsell or pressure. You pay a slight premium for Lexus level ser More

by Syed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Germain Lexus of Easton responded

Syed, we are thrilled to hear that Germain Lexus of Easton Service is the best in town. We love providing our customers with a comfortable and reliable experience. See you next time!

May 09, 2026

Dealership was very accommodating offering customers a place to relax with drinks and snacks while vehicle was worked on. More

by bposey0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Germain Lexus of Easton responded

Thank you for sharing your positive feedback about our dealership! We’re delighted to hear you enjoyed our comfortable waiting area. We look forward to serving you again at Germain Lexus of Easton.

May 09, 2026

Had problems getting the car back on time. Dropped it off for brakes and service. Was not done when promised. Drove up to pick it up and it was not done. Had to come back home another 45 minu More

by patronsanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Germain Lexus of Easton responded

I apologize for the delay and the inconvenience it caused. We understand this was frustrating, and we will evaluate the situation with our team so we can do better in the future. If you would like to discuss this further, please don't hesitate to reach out. Safe travels.