Germain Lexus of Easton

No title after two months On 8/26 I bought a used Mercedes Benz from Germain Lexus. To date, I have not received title to the car. When I first contacted them a few weeks ago, On 8/26 I bought a used Mercedes Benz from Germain Lexus. To date, I have not received title to the car. When I first contacted them a few weeks ago, I learned they didn't even hold title to the vehicle. So, they sell cars that they don't own, evidently. Interesting business model, I think the Ohio State Attorney General will agree. As of now, they won't speak to me because of the 'rhetoric in my emails.' I guess now they'll get to find out how the like the rhetoric from my attorney. More

Great Job! I live in Cleveland and searched for about 6 months for a Lexus with a color combination that I just love. When I found the car online, I called Germ I live in Cleveland and searched for about 6 months for a Lexus with a color combination that I just love. When I found the car online, I called Germain and spoke to Preston Hutchins. He assured me the car was still there and that he would hold it until I got there. Upon my arrival, everything went perfectly! Preston took us through the purchase process with ease. He is a true professional! His kindness to myself and my family while we were there was exceptional. I will gladly recommend both the dealership and Preston to all my friends. The business staff also did an excellent job. Again, the process was exceptionally smooth. Hats off to the entire staff of Germain Lexus of Easton! They are the best! My only regret is that I live 120 miles from the dealership and probably won't have the car serviced there regularly. More

Good work Staff members are courteous, helpful, and friendly. I 've been taken my car to Germain Lexus of Easton for services for a long time now. I trust them Staff members are courteous, helpful, and friendly. I 've been taken my car to Germain Lexus of Easton for services for a long time now. I trust them with my vehicle. Cole sent me email about prices, and called to give me updates on the progress of my car. Excellent work Cole! I highly recommend Lexus of Easton to anyone. Andrew Nguyen More

Purchasing used or new car Excellent experience. Mr Hammond Was very easy to work with and made purchasing a car more enjoyable than usual. This is as it should be when making Excellent experience. Mr Hammond Was very easy to work with and made purchasing a car more enjoyable than usual. This is as it should be when making a purchase of an automobile. More

Unexpected maintained Working with Mr Kevin Daniels, is great I trust his recommendations and I don't feel I'm being taken advantage of. I appreciate the services we receiv Working with Mr Kevin Daniels, is great I trust his recommendations and I don't feel I'm being taken advantage of. I appreciate the services we receive from Mr Daniels. More

Third service visit after purchase. This dealership and the associates that work there are outstanding. I have always been treated extremely well and I have always felt appreciated. I ha This dealership and the associates that work there are outstanding. I have always been treated extremely well and I have always felt appreciated. I have never experienced a buying experience or a dealership like this in my 35 years of driving and buying vehicles. This is my first Lexus and will certainly not be my last! More

Lexus purchase Thanks to Abu Muhidin for making our buying experience a pleasant one. Abu was very easy to work with and extremely personable. He has made several fo Thanks to Abu Muhidin for making our buying experience a pleasant one. Abu was very easy to work with and extremely personable. He has made several follow up calls to make sure we had no problems with our RX350 and asked us to call him with any time if we have questions. Mike and Chery B. WV More

Great experience! I appreciate the courtesy and helpful service that I received from Abu when I purchased my Lexus from Germain Lexus. He was very passionate, personab I appreciate the courtesy and helpful service that I received from Abu when I purchased my Lexus from Germain Lexus. He was very passionate, personable, and went over and beyond in making me feel like a valuable customer. All the associates that I came in contact with made me know I spent my money at the right location More

First class experience It's a wonderful experience from the start. When I pull up to the garage door automatically opening makes it warm and welcoming. The staff is always p It's a wonderful experience from the start. When I pull up to the garage door automatically opening makes it warm and welcoming. The staff is always patient and knowledgeable, always a world-class experience. More

First service on our new Lexus. Excellent and timely service. it was our first intro to the service dept. and we were not disappointed. Everyone was very polite and professional. Excellent and timely service. it was our first intro to the service dept. and we were not disappointed. Everyone was very polite and professional. This has been our experience with the dealership as a whole. More