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Germain Lexus of Easton
Columbus, OH
1,388 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,389 reviews
June 13, 2026
I love bringing our car for service at Germain! I travel 175 miles each way but it is absolutely worth it! When I pull in the garage someone immediately opens my car door and greets me in a friendl I travel 175 miles each way but it is absolutely worth it! When I pull in the garage someone immediately opens my car door and greets me in a friendly way! I am given a gorgeous loaner car so I can shop and go out it to eat! I have never had difficulty with the car being serviced. I don’t plan to go anywhere else for sales or service! More
by sking1947
Verified Customer
June 13, 2026
Good staff. Friendly and forthright to deal with. No surprises. I will deal with them again. Friendly and forthright to deal with. No surprises. I will deal with them again. More
by BROUSH01
June 12, 2026
Excellent service and communication as always. Amazing speed of service and he did let me know what I would probably have to have done next time. Amazing speed of service and he did let me know what I would probably have to have done next time. More
by chromatographer
Employees Worked With
June 11, 2026
Donna was very kind and helpful. Service Dept explained everything and did a good job. Service Dept explained everything and did a good job. More
by jillian360
Employees Worked With
June 11, 2026
It was a great experience! They were very informative and helpful Excellent communication and top-notch service. I highly recommend going to Germain Lexus! They were very informative and helpful Excellent communication and top-notch service. I highly recommend going to Germain Lexus! More
by allisonmorris11
Employees Worked With
Jeff
June 11, 2026
The service center, and the people at the service center specifically our advisor Jeff was professional and efficient and kind. He did what he said he was going to do. He did it in the timeframe that he sai specifically our advisor Jeff was professional and efficient and kind. He did what he said he was going to do. He did it in the timeframe that he said he was going to do it and he kept us informed all along the way. More
by CHJ
Employees Worked With
June 10, 2026
Germain service our vehicle for the 15000 mile checkup. Service was performed in a timely manor and outstanding quality. Kevin kept us informed of how the services was going every step of the way. Service was performed in a timely manor and outstanding quality. Kevin kept us informed of how the services was going every step of the way. More
by rbeck855
June 09, 2026
Brought my car in for a check up. While in the shop, our previously cracked windshield, about 5 inches at the vin plate. Not noticed by the tech, expanded by about twenty inches str While in the shop, our previously cracked windshield, about 5 inches at the vin plate. Not noticed by the tech, expanded by about twenty inches straight up into the drivers view. Couldn’t miss it driving the car. No mention of it made by service staff. Nice going. Still wondering about what else they may have missed. Thanks for that. More
by Cmcintosh1251
Employees Worked With
June 09, 2026
Service was thorough and done well. The loaner car was fun and smart of them. The loaner car was fun and smart of them. More
by sgrossman1025
June 07, 2026
Brian is amazing! Very professional with a personal touch. He was knowledgeable, patient and went out of his way to help us. Very appreciative! Very professional with a personal touch. He was knowledgeable, patient and went out of his way to help us. Very appreciative! More
by BHEETER555
