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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
1,463 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 1,463 reviews

September 17, 2026

I waited 30 minutes to check in my car. I shouldn't have to wait at all. More

by carltonmilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Germain Lexus of Easton responded

Thank you for sharing your feedback. We understand how frustrating it can be to experience a wait when you're arriving for a scheduled service appointment. We appreciate you bringing this to our attention and will share your feedback with our team as we continue looking for ways to make the check-in process more efficient. We hope to provide a smoother experience on your next visit.

September 16, 2026

Donna was great to work with. Kept us updated and provided valuable support. Thanks Donna! More

by lgjohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2026 -

Germain Lexus of Easton responded

We are thrilled to see your positive review! The Germain Lexus of Easton team looks forward to your next visit with us. Take care!

September 16, 2026

Reception from this guy was nice and helpful. Listened to my needs and helped straight away. Thank you so much. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2026 -

Germain Lexus of Easton responded

Tina, we are thrilled that our team gave you such a warm welcome here at Germain Lexus of Easton. Thank you for your business and your kind feedback! We hope to see you again down the road.

September 15, 2026

Rotated tires without explaining to my wife that was an extra charge. Slightly deceptive. Simply went for an oil change. More

by jbendolph7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2026 -

Germain Lexus of Easton responded

I'm sorry to hear about the confusion regarding the tire rotation charge. We aim for transparency in all our services, so it's concerning to hear that it wasn't communicated clearly. If you could reach out directly, I'd love to discuss this further and make sure any issues are resolved. Thank you, Grant Garrison - Service Manager - (614) 383-4177

September 12, 2026

I have been coming here for years and the service with everyone from drop off to service advisor has been respectful and professional. More

by joansalido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB Woodring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2026 -

Germain Lexus of Easton responded

Thank you for your kind words and your continued trust, Joan! We're grateful to have you as part of our Germain Lexus of Easton family and we look forward to serving you for many more years to come. Safe travels!

September 11, 2026

Our service representative was very nice. The service ran a little longer than quoted and I know those things can happen. We did. It receive a video of the inspection which would have been ni More

by psimmons10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia I think.
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Sep 12, 2026 -

Germain Lexus of Easton responded

Thank you for sharing your feedback, and for choosing Germain Lexus of Easton. Please don't hesitate to reach out to us if you need anything else! We look forward to serving you again in the future. Safe travels!

September 11, 2026

Donna in service department at Germain Lexus of Easton always goes above and beyond. She’s reliable, and keeps you informed every step of the way. Truly impressive customer care and attention to detail. More

by rachelwbarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2026 -

Germain Lexus of Easton responded

Hi Rachel, thank you for sharing your support for Donna! We are thrilled to hear she goes above and beyond for you. Until next time, the Germain Lexus of Easton Service Team.

September 06, 2026

Great service! They are always fast and professional! I recommend them for anyone! Thank you! More

by nzhukavets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

September 02, 2026

This service center always goes above and beyond what they need to do. Jeremy was AWESOME!!! Thank you! More

by watsonlaw67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 02, 2026 -

Germain Lexus of Easton responded

Thank you for sharing your feedback about Jeremy and the team! We appreciate your business and look forward to seeing you again at Germain Lexus of Easton. Take care!

September 01, 2026

I had a great experience! Everyone was friendly and helpful and my time there was handled efficiently. More

by Anna Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Germain Lexus of Easton responded

Hi Anna, we're glad you had a great experience with our team at Germain Lexus of Easton! We look forward to welcoming you back next time. Safe travels!

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