Germain Lexus of Easton

Best car buying experience ever!!!! We had not purchased a new car in a very long time. First suv for us and the electronics were a bit overwhelming, to say the least. Janet was wonder We had not purchased a new car in a very long time. First suv for us and the electronics were a bit overwhelming, to say the least. Janet was wonderful throughout the purchasing process. Her no pressure and enthusiastic sales style was wonderful. She is so knowledgeable and helped us find the RX350 of Bob's dreams!!! Everyone we dealt with were all very friendly and knowledgeable in their specific areas and helped to make the process smooth. We would recommend Janet and Germaine Lexus to anyone. More

Excellent Experience I am from Marion, and I recently purchased a 2013 Lexus RX350. I traded in a 2010 CTS Cadillac, and I was somewhat apprenhensive. Patrick Green and I am from Marion, and I recently purchased a 2013 Lexus RX350. I traded in a 2010 CTS Cadillac, and I was somewhat apprenhensive. Patrick Green and Jeremy Williams of Buckeye Auto Tech strongly recommended that I go to Germain Lexus of Easton and put me in touch with Josh Miller. Josh arranged for me to meet with Troy Slivka at the pre-owned site as I wanted to keep my cost reasonable. Troy was excellent as he was very patient in answering all of my questions. As a woman shopping by myself for a car, I felt very respected. Troy was also very timely in answering my questions by way of emails and gave me genuine advice. I absolutely love my car. Sitting up.higher with the wide open front windows along with the blind spot monitor provide a much safer driving experience for me. It Is also.very easy to maneuver. As a retired teacher it was so nice to work with Eric Welch who was a former student of mine at Marion Harding High School. I do not enjoy the car buying experience, and it was very comforting to see a familiar face who I knew would look out for my best interest. He made all the paperwork bearable. As a teacher, it's always nice to see a former student experience success in his career. This past week I went for my 45,000 maintenance check. I was very impressed with being assigned a service advisor. Aaron Doty was patient in answering my questions, and he did a fine job in keeping in touch with me. Being from Marion, it was nice to be able to walk over to Easton Town Center to shop while my car was serviced. Everyone has been very welcoming, and it has been a very enjoyable couple of days. Thank you for making it such a comfortable experience. Becky Leedom More

Pleasure working with Jay Jackson! I really enjoyed working with Jay Jackson at Germain Lexus of Easton. He was such a great help and really did make me feel great during the buying pur I really enjoyed working with Jay Jackson at Germain Lexus of Easton. He was such a great help and really did make me feel great during the buying purchase. We were in the market for a 2016 Lexus RX 450h and after looking at the Lexus NX and deciding the RX was a better car. Jay answered all my calls and responded very promptly to all my e-mails. He even kept me in the loop as more information about new models were coming out. Best of all, he is just a really nice guy to be around with a great smile. Unfortunately, Germain Lexus of Easton was unable to gain my business because of better pricing and an equally impressive buying experience at another dealership. While I could tell Jay was on my side, it was unfortunate that his sales manager, Bennie, would not budge on pricing. Nevertheless, even though I decided to go with another dealership, Jay was courteous about the situation and welcomed me to come back for any future Lexus purchase. I found the experience at Germain Lexus of Easton enjoyable and certainly how buying a car should be. More

Great experience! We found the Mercedes SUV online, we called and spoke with Preston and he arranged for us to come and drive it , had it ready when we got there. He wa We found the Mercedes SUV online, we called and spoke with Preston and he arranged for us to come and drive it , had it ready when we got there. He was so nice, friendly, explained to us how everything worked on the car and when we decided to buy it he knew we were coming from Kentucky so he had everything ready for us. I highly recommend asking for Preston and shopping at this dealer, we will go back again. Diane Eagan More

Buyers beware I baught a supposedly certified used Lexus IS250 car with a clean car fax; at least that's what Preston the salesman said. A year later when I go to t I baught a supposedly certified used Lexus IS250 car with a clean car fax; at least that's what Preston the salesman said. A year later when I go to trade the car in I'm told it has an accident on it and the value of the car was dropped considerably. When I ask if they could find the car we were looking for they weren't really interested. Not happy with Germain Lexus at all. Chett Peters More

Pre Owned Lexus Purchase We purchased a per owned certified Lexus 300h on 5/21/16. I drove from the suburbs of Cleveland. The sales consultant (Matt Wilhelm) was knowledge abl We purchased a per owned certified Lexus 300h on 5/21/16. I drove from the suburbs of Cleveland. The sales consultant (Matt Wilhelm) was knowledge able and courteous throughout the complete journey from test drive, negotiation and purchase. More

Very pleasant buying experience We arrived with a specific car in mind. As we pulled up it was already brought up for us to view. We were greeted by our salesman, Matthew Wilhelm, wh We arrived with a specific car in mind. As we pulled up it was already brought up for us to view. We were greeted by our salesman, Matthew Wilhelm, whom proceeded to tell us all about the car. He was very friendly and I never once felt any high pressure sales talk from him. The buying process went very smooth and quick. Before we drove off with our new car, Matt made sure we knew how to work all the features. He was very helpful and made it a very stress free experience. I would highly recommend him to anyone looking to buy a car! More

Excellent from start to finish Bought a pre-owned Honda Insight from Eric M. I recommend both the dealership and Eric, as they made the buying process both easy and exciting. They Bought a pre-owned Honda Insight from Eric M. I recommend both the dealership and Eric, as they made the buying process both easy and exciting. They got me better financing than I thought I could get, and left me room for the warranty that I wanted. I'll definitely be coming back for my next vehicle. More

Vehicle Purchase I purchased a new vehicle at Germain Lexus in November 2015. I had a wonderful experience. I worked with Zach Johnson over a period of several mon I purchased a new vehicle at Germain Lexus in November 2015. I had a wonderful experience. I worked with Zach Johnson over a period of several months. An adept salesman - very knowledgeable of the product and very professional. He communicated appropriately from start to finish of our relationship. Everyone at the dealership was friendly, professional, and helpful. I had a great all around experience. I highly recommend this dealership. More