Germain Lexus of Naples

Good experience Took a little longer than expected, but Dave McKinney is such a personable and helpful guy it's hard to be upset. Good service, and great advisor. Th Took a little longer than expected, but Dave McKinney is such a personable and helpful guy it's hard to be upset. Good service, and great advisor. Thanks. More

Service call. John McCloskey was the service Manager who has attended to my needs in past years and I have been very pleased with the assistance and overall attenti John McCloskey was the service Manager who has attended to my needs in past years and I have been very pleased with the assistance and overall attention John has provided. More

Service on 2005 SC430 We have been customers of Germain Lexus since 2002 (5 vehicles) and during most of that time, Shawn Chapman has worked with us on our service needs. We have been customers of Germain Lexus since 2002 (5 vehicles) and during most of that time, Shawn Chapman has worked with us on our service needs. He is exceptionally professional, friendly, and knowledgeable. We could buy from other Lexus dealers, but due to our experiences at Germain, we have a great level of comfort there. Our sales experiences have always been good, but it's the service, after the sales, that really brings us back. More

Thanks to Dave Mckinney I want to thank Dave Mckinney for his outstanding service over the past few weeks. He has gone beyond the expected to provide me with outstanding ser I want to thank Dave Mckinney for his outstanding service over the past few weeks. He has gone beyond the expected to provide me with outstanding service on a complicated service issue. As a long-time Lexus owner I have dealt with numerous Lexus dealers over the past 17 years. I have never had such quality service as Dave provided. Thank you Dave. I will remain a loyal customer. Joe Meade More

You asking too much. I already said Carrie was outstanding. Carrie Lorenz was our Service Manager and she did an excellent job. She is cheerful, does a good job of explaining was needs to be done and gives out Carrie Lorenz was our Service Manager and she did an excellent job. She is cheerful, does a good job of explaining was needs to be done and gives out reasonable time parameters. She made our visit a pleasure. Gordon Mounts More

bought car from salesman John Azarow I bought a lexus 2017 es 350 From John Azarow who I was my salesman that I had not known until the receptionist put me in touch with on the phone. .I I bought a lexus 2017 es 350 From John Azarow who I was my salesman that I had not known until the receptionist put me in touch with on the phone. .I found the car I bought on Germains new car inventory sight.Including exterior color and interior interior color.I live in Boynton beach florida and my wife and I drove 2.5 hrs to Naples florida.John and every one at Germain treated us like gold.John quoted me a price on the car I wanted to trade in which was okay and I made deal for new lexus .John had great personality and was easy to talk to about the car he answered all our questions.We left smiling and drove back to Boynton beach with our new car. More

Very professional ... helpful, great experience! Recently purched second home in Naples and needed a vehicle to leave there. Greg Libutti helped me narrow down the choices and so far I am delighted w Recently purched second home in Naples and needed a vehicle to leave there. Greg Libutti helped me narrow down the choices and so far I am delighted with the purchase of my 'new' used SUV. Through out the process, the attention to customer satisfaction and professionalism made this a great car buying experience. As a business person I know this does not happen by chance. It starts with having top notch people like Greg, Joe Caso, Mike Lawson and Vince Marcantonio and making the customer experience the basis from which all else is done. Nice job ... thank you! L.B. More

Best consultant I have had at Lexus. I have been very pleased to have Beverly Capolla as my service advisor over the past few years. She has always been very helpful, knowledgeable and pl I have been very pleased to have Beverly Capolla as my service advisor over the past few years. She has always been very helpful, knowledgeable and plesasant to me. It's been a real pleasure to work with her and is a real asset to the Lexus organization! I have had a few service consultants in the past at Lexus and Beverly is by far the best. More

Alyson Chatham is a star. She couldn't be more helpful,courteous and pleasant. We will be sure to recommend her to all our friends. is a star. She couldn't be more helpful,courteous and pleasant. We will be sure to recommend her to all our friends. More

No one better than John McCloskey It has been my pleasure to have John as my service consultant for the past 8 years. He is exceptionally knowledgeable. John is warm, caring and yet v It has been my pleasure to have John as my service consultant for the past 8 years. He is exceptionally knowledgeable. John is warm, caring and yet very professional. I trust him inplicitly. On this most recent visit, I went I for a routine 40,000 mile checkup and service found two warranty items that needed to be addressed. My car was ready exactly when John said it would be. To me, John is the "face" of Gernain Lexus. Management is fortunate to have John as an employe, in my opinion. More