Germain Lexus of Naples

Above expectations John McClosky again handled my service efficiently, professionally and had my service performed so that it fit my schedule. His knowledge of my vehicl John McClosky again handled my service efficiently, professionally and had my service performed so that it fit my schedule. His knowledge of my vehicle's past service saved me from redundant service, and additional expense. More

J D is courteous, knowledgeable and really works hard to make sure that the customer is aware of what should be happening with their car and how to resolve any issue. He’s wonderful! make sure that the customer is aware of what should be happening with their car and how to resolve any issue. He’s wonderful! More

Great Experience! I have been coming to Germain Lexus for 20 years and have always found the experience to be Professional, Efficient and fairly Priced. I generally de I have been coming to Germain Lexus for 20 years and have always found the experience to be Professional, Efficient and fairly Priced. I generally deal with Danny Rusinik who has always been very responsive to my calls and arranges for my service to be superior. I have nothing but great things to say about this dealership and in particular, Mr. Rusinik. Great effort....thanks!!! More

Tiffany did a wonderful job of working with us on our new Lexus purchase. We went over a large number of options and she was extremely helpful going over all of our questions. Lexus purchase. We went over a large number of options and she was extremely helpful going over all of our questions. More

Pleasent experience Rick Brown was the service consultant that took care of me and he was very pleasant and kept me informed. My service was done in good time and he was Rick Brown was the service consultant that took care of me and he was very pleasant and kept me informed. My service was done in good time and he was nice enough to take me right to my car. I would recommend him to anyone. I was very pleased. More

Had my vehicle in for service, Jackson Kirby was my service advisor. Was repaired timely and Jackson kept me advised. Couldn’t have gone better. service advisor. Was repaired timely and Jackson kept me advised. Couldn’t have gone better. More

The excellent service advisor Jackson Kirby I brought my Lexus GX 460 to Germain Lexus in Naples, FL for a recall of the air pump assembly and air switch. Jackson Kirby was my service advisor wh I brought my Lexus GX 460 to Germain Lexus in Naples, FL for a recall of the air pump assembly and air switch. Jackson Kirby was my service advisor who did an excellent job. He explained everything involved, gave me a loaner car to use since my car was needed overnight and texted me each step of the process. He was extremely knowledgeable and professional, and I will certainly ask for him again when dealing with Germain in any capacity - sales or service. More

Jackson Kirby (Service Representative) I brought my 2017 RX-350 in to Jackson Kirby at Germain Lexus of Naples yesterday and again received the excellent attention that I have experienced o I brought my 2017 RX-350 in to Jackson Kirby at Germain Lexus of Naples yesterday and again received the excellent attention that I have experienced over the last few years from him. Jackson understood the issue that I described to him yesterday and arranged for a fix in less than an hour. Each time that I have brought my vehicle in for service Jackson has not only managed to take care of the particular issue, but he also has given me very useful technical information concerning my vehicle. He is the type of service representative that compels me to consider purchasing my next vehicle from this dealership. He is a real asset to the organization that helps make the sales department’s job a lot easier. More

Bar none top level of service from beginning to end! Wonderful to work with and the coffee is the best 😉 her smile and general presence no matter the news on the car makes it easier .. Wonderful to work with and the coffee is the best 😉 her smile and general presence no matter the news on the car makes it easier .. More

I have been dealing with Germsun Lexus for about five years. There is not a better service consultant than Beverly Coppola. She is knowledgeable and professional. John Korbey years. There is not a better service consultant than Beverly Coppola. She is knowledgeable and professional. John Korbey More