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Germain Mazda West
Columbus, OH
306 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 306 reviews
May 11, 2025
It was painless. Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, a Talked to Conner, texted a couple times and by the time I got the dealership most of the decisions were made. Conner came to my home, picked me up, and I drove home in my new CX 30. More
by HERSCHELC24
Verified CustomerEmployees Worked With
Conor O'Leary
May 10, 2025
Everyone was very professional and helpful without being smothering. They didn't over-promise anything they couldn't deliver. smothering. They didn't over-promise anything they couldn't deliver. More
by DWEDEMEYER57
May 09, 2025
By far the best car-buying experience I have ever had. This dealership sets the bar for how car-buying should be. This dealership sets the bar for how car-buying should be. More
by SBJONES618
May 08, 2025
Everything went fine in my first visit to your service facility. Appreciated being able to get an appointment with short notice. Service was done as requested. facility. Appreciated being able to get an appointment with short notice. Service was done as requested. More
by PAULHINDERS
May 07, 2025
Thank you for your very kind and punctual response. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. In addition, the service I needed was communicated to me by text and video, so it was easy to understand. More
by takayama.shouhei
May 07, 2025
They were very polite and friendly from the beginning; they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and they took my car and serviced it very quickly (including adding a part I wanted added in). The lounge area was comfortable to sit in and I read and studies for about 20 minutes and it was done. It was very easy, convenient, and I'm pleased with the outcome. More
by STEWARTSTEMPLE
April 30, 2025
Took my car early and completed their service quickly, kept me informed of the work and even wash my car kept me informed of the work and even wash my car More
by rocky425
Employees Worked With
Other Employees :
Phill Erwin, Devin Groninger
March 14, 2025
After contacting several dealerships, I chose Germain Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and Mazda West to purchase my CX-5. They kept in touch and were willing to work with me throughout my search. My time at the dealership was not long and all questions and concerns were addressed in a professional manner. There was no pressure in the finance office, just good information on options. More
by KarenH
Employees Worked With
Devin, Kyra, Phil, Ashley
March 13, 2025
Excellent experience with the whole team there. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. I did the entire transaction with a trade in via online and it went very smoothly. I highly recommend Germain Mazda West and their whole team. More
by WDC GAL
Employees Worked With
Connor, Connor and Devin
March 11, 2025
The service was par excellence! I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Tha I appreciated that you continuously updated via text regarding service needed and being completed on my vehicle and the washing prior to return. Thank you! Oh, and the ‘Thank You’ token of appreciation candy! More
by jewels_4_jewel
Employees Worked With
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