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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
Verified Customer
Helpful February 05, 2020
Effective, efficient, and friendly. Great service. Mark was willing to look at my van 5 minutes before the service dept. Closed. He made me feel he had it all under control. was willing to look at my van 5 minutes before the service dept. Closed. He made me feel he had it all under control. More
by NITOWL87Z24
Employees Worked With
Mark Pastre, Crystal Brown
February 05, 2020
Very simple liked the inspection there isn't much to say my air bag needed replaced Chris was very nice and text me when it was done my air bag needed replaced Chris was very nice and text me when it was done More
by MS2BEARS
Employees Worked With
February 04, 2020
Had a last-minute appointment they were able to fit me in the service was done in a timely manner everyone was nice really appreciate it the service was done in a timely manner everyone was nice really appreciate it More
by SHAWNIIEC
Employees Worked With
Other Employees :
Veronica Carr, Macie Keeton, Aaron Goodman
February 04, 2020
Mark and Teresa are always helpful always happy to see us and as long as they're there will keep coming back Thanks again Sable and as long as they're there will keep coming back Thanks again Sable More
by Sable
February 04, 2020
Germain Toyota is a very replicable place to buy a car and for car to be serviced. I purchase three cars from Germain Toyota and I've been happy with each and every one the service there is always genuine and for car to be serviced. I purchase three cars from Germain Toyota and I've been happy with each and every one the service there is always genuine the people really care about you I was very pleased with my representative that helped me through with my oil change this week More
by meliyah07
Employees Worked With
Mark Pastre
February 03, 2020
As always the service bay at Germain Toyota was quick, easy, and convenient. I was greeted by name by my service advisor and notified right away once my service was complete. Will be back again! easy, and convenient. I was greeted by name by my service advisor and notified right away once my service was complete. Will be back again! More
by AARONLIEB
Employees Worked With
Mark Pastre, Billy Blanton
February 03, 2020
Service department got me in and out but it would have been nice if they did courtesy car wash especially if I bought the car from them but other than that customer service was great been nice if they did courtesy car wash especially if I bought the car from them but other than that customer service was great More
by TAMIKA.HOLLAND2010
Employees Worked With
Aaron Goodman
February 03, 2020
We've always found the Germain staff to be professional, knowledgeable, helpful and friendly -- like they truly want (and want to keep) our business. Recommended. knowledgeable, helpful and friendly -- like they truly want (and want to keep) our business. Recommended. More
by tomlindsay
February 03, 2020
Top notch experience every time! This dealership consistently gets it right! They have a great staff and do great work too. I wouldn’t think about taking my car anywhere else. consistently gets it right! They have a great staff and do great work too. I wouldn’t think about taking my car anywhere else. More
by JASONANDMISHELLE
Employees Worked With
Joe Mathias
