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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
February 03, 2020
Top notch experience every time! This dealership consistently gets it right! They have a great staff and do great work too. I wouldn’t think about taking my car anywhere else. consistently gets it right! They have a great staff and do great work too. I wouldn’t think about taking my car anywhere else. More
by JASONANDMISHELLE
Verified CustomerEmployees Worked With
Joe Mathias
Helpful February 03, 2020
Kaleb was great to work with, very professional and customer service oriented. He really showed that my satisfaction was his priority. He had quick responses, was willing to get answers if he didn’t customer service oriented. He really showed that my satisfaction was his priority. He had quick responses, was willing to get answers if he didn’t know them, and stayed committed the whole way through. I would definitely look for him next time we are car shopping. He made the process feel easy. More
by mmle
Employees Worked With
Kaleb Murray
February 03, 2020
Great sales team but the service team is very slow and in the two years I have a car from Germain they’re always slow. the two years I have a car from Germain they’re always slow. More
by JJ14305
Employees Worked With
Other Employees :
Jason Gregory, Joe Mathias, Shawntiah Carter
February 01, 2020
Had a fantastic experience buying my vehicle from Germain Toyota of Columbus. My guy Kaleb Murray was great to work with. It was a one-stop shop for all of my questions and he made car buying a worry-free ex Toyota of Columbus. My guy Kaleb Murray was great to work with. It was a one-stop shop for all of my questions and he made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. I Highly recommend going to see Kaleb Murray and Germain Toyota of Columbus if you're in the market for a new or slightly used vehicle. More
by Isaiah Joseph
February 01, 2020
Body shop repairs Germain Toyota repaired our 2018 Rav4 that was damaged in a parking lot accident. They did an excellent job. The repairs were completed quickly and we Germain Toyota repaired our 2018 Rav4 that was damaged in a parking lot accident. They did an excellent job. The repairs were completed quickly and we highly recommend Germain Toyota for their service. More
by harless25
Employees Worked With
Melinda Thompson
February 01, 2020
The last time my car was serviced the gentleman told me that my brakes weren’t to where they needed replaced but he was giving me a heads up that they would keep an eye on them and let me know when they wo that my brakes weren’t to where they needed replaced but he was giving me a heads up that they would keep an eye on them and let me know when they would. When I went in this time, before the guy even went out to check the mileage on my car, he told me I needed brakes. How could he know this without even looking at them. Then when I picked up my car, the checklist said my cabin air filter was very dirty and I got a red check for being in poor state and needing replaced. I checked my glove compartment to see for myself. NOTHING has been moved in it to have checked it. I understand they’re going off a mileage chart. But, to put on the checklist that it is very dirty without having even checked it PERSONALLY is poor customer service. Was very disappointed this service. When I checked out the girl at the counter wanted me to initial that id declined brakes. I explained to her what had happened initially. That I had NOT declined them. That they had not been checked. On the checklist my brakes are at 4mm and 5mm THIS SERVICE. More
by OLLIOOP1999
Employees Worked With
No idea who young man was. Never identified himself
February 01, 2020
Jason was very friendly, helpful, efficient and knowledgeable. He went the extra mile to make sure I was completely satisfied at all steps of buying a vehicle. Asher was also very personable, knowl knowledgeable. He went the extra mile to make sure I was completely satisfied at all steps of buying a vehicle. Asher was also very personable, knowledgeable and timely with the financing of the vehicle. Overall, this was one of the best experiences I’ve had at a dealership! More
by AJTOURE
February 01, 2020
Excellent great service service technician was Theresa she was the best very satisfied that I was there.truck runs great. Will be back to buy vehicles. she was the best very satisfied that I was there.truck runs great. Will be back to buy vehicles. More
by MICHAEL.ALBANESE890
Employees Worked With
January 31, 2020
Best salesperson in the pre-owned car industry...Luci Green I have bought two cars off of Luci and just a few years and she will be my go to on the next car I buy too. She is truly is the best in the business a I have bought two cars off of Luci and just a few years and she will be my go to on the next car I buy too. She is truly is the best in the business and hands-down one of the nicest people you will ever meet! Tom Lombardo is not bad either but Luci steals the show! More
by toddcmh
January 31, 2020
Professional Service With a Smile This dealership service center is very professional. They give the cost up front and always remind me of what service needs done and the how urgent it This dealership service center is very professional. They give the cost up front and always remind me of what service needs done and the how urgent it is or whether I can delay for a while. Teresa Wilson was great to work with and all the other service managers have been great as well. Thank you! More
by VAK3STER
Employees Worked With
