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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
January 27, 2020
Tanesha and Tyler were very kind with me and my family and helped me get my 1st car with a very good deal! Would definitely recommend them. and helped me get my 1st car with a very good deal! Would definitely recommend them. More
by Edrickyadriel96
Employees Worked With
Other Employees :
Tyler Carr, Tanesha Dixon, Shawntiah Carter, Latera Campbell, Maria Johnston
Helpful January 27, 2020
Wonderful Thank you for Omar. He was great and so very helpful - You are lucky to have Omar Jackson. He made everything easy for me and stress free for me. Thank you for Omar. He was great and so very helpful - You are lucky to have Omar Jackson. He made everything easy for me and stress free for me. More
by gailtmail
Employees Worked With
Omar Jackson
January 26, 2020
Service at Germain is Top Notch We own 3 Toyota vehicles that we have purchased through this dealership currently and we always take them back for any kind of service they might need We own 3 Toyota vehicles that we have purchased through this dealership currently and we always take them back for any kind of service they might need because it is always easy to get an appointment and the service is done professionally. Also, Chris will inform us of any service that might be needed soon and lets us know if we should get it done right then or if it can wait for later. He never pressures us to get something done if it can wait. More
by SSHOAF01
Verified CustomerEmployees Worked With
January 25, 2020
Staff can work on internal communication This is the fourth request for feedback from 4 different sources that we've received over 4 days for the same visit. Abbie was first and we responded This is the fourth request for feedback from 4 different sources that we've received over 4 days for the same visit. Abbie was first and we responded. Thanks. More
by GOIN2SWIM
Employees Worked With
Abbie
January 25, 2020
Worked to find the best deal for me. He was very informality and very courteous. He answer all my question and very helpful. He explained and listen to me and answer all my question. informality and very courteous. He answer all my question and very helpful. He explained and listen to me and answer all my question. More
by WHITFIELDFLOSSIE69
January 25, 2020
AJ does a great job with the vehicle walk around and following up to make sure everything is going well. I’m very happy with my experience! following up to make sure everything is going well. I’m very happy with my experience! More
by Kevin B
January 24, 2020
Tanesha was absolutely wonderful and a great sales person! She was quick to get us information and options and kept a no pressure situation the whole time. She was friendly and funny, but knowledgeabl person! She was quick to get us information and options and kept a no pressure situation the whole time. She was friendly and funny, but knowledgeable and professional. This is the second car we have bought from this dealership and we would absolutely would go back and do business with her again. Demetrius was also very informative during the finance portion of the sale and made sure we were getting the best deal and best packages to keep our new car in perfect condition. Again wasn't pushy, but rather explained each package and why we might want it. Great experience More
by Pendragon6644
January 24, 2020
working with Germain Toyota was very fast and easy going and comfortable i would very much recommend anyone to purchase their next vehicle from them, and comfortable i would very much recommend anyone to purchase their next vehicle from them, More
by skot9696
January 24, 2020
Everyone was very nice and knowledgeable with what I needed done on my car. They told me how long and how much it would cost me needed done on my car. They told me how long and how much it would cost me More
by NILARAPPOLD
Employees Worked With
