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Germain Toyota of Columbus
Columbus, OH
2,792 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,792 reviews
January 30, 2020
Always had great service, don't push unnecessary services/products. Always bought cars from Norm, great job always finds deals that help me ad my family services/products. Always bought cars from Norm, great job always finds deals that help me ad my family More
by PATTY.MCGOVERN
Verified CustomerEmployees Worked With
Other Employees :
D'Lacy Stith, Norm Oribello, Jake Reynolds
January 30, 2020
Mark is great, very concerned for all my needs, my whole family depends on him for our service needs, honesty is at the top of our families list family depends on him for our service needs, honesty is at the top of our families list More
by JKAMINSKI81275
January 30, 2020
Great service and helpful service advisor My service advisor Chris was a real class-act and his genuine concern for me was clear throughout my visit. Thanks for helping take care of our Sienna My service advisor Chris was a real class-act and his genuine concern for me was clear throughout my visit. Thanks for helping take care of our Sienna and our family. We'll be back when we need service again! More
by DANA.KRULL
Employees Worked With
January 30, 2020
AJ was fantastic, and the car is beautiful. I was a little reluctant to not drive my BMW, but this isn't your mom's car... little reluctant to not drive my BMW, but this isn't your mom's car... More
by LESLIELOWRY
Employees Worked With
Other Employees :
Ladies in the rental were very help full, and Bennie was fantastic. , Ryan Laymon
January 29, 2020
Very professional and informative. Great customer service. Kept me in the loop when things didn’t quite go as planned. Definitely will be returning in the future service. Kept me in the loop when things didn’t quite go as planned. Definitely will be returning in the future More
by MSIDDENS2017
Employees Worked With
January 29, 2020
Brian great salesman and this is like the third car I have bought from him. Won’t deal with anyone else. Very pleased with vehicle and salesman. Germain is number 1 for me. Thanks have bought from him. Won’t deal with anyone else. Very pleased with vehicle and salesman. Germain is number 1 for me. Thanks More
by GEORHAI
Employees Worked With
Buddy Travis, Brian Scott
January 29, 2020
good service very quick check out on my Dodge Challenger, very clean facility, even fixed scratches and scuffs really well, thank you all very very very much very quick check out on my Dodge Challenger, very clean facility, even fixed scratches and scuffs really well, thank you all very very very much More
by DFREAR70
Employees Worked With
Brian Scott, Ryan Laymon
January 28, 2020
This was our second vehicle purchase/lease handled by Austin. He is very professional, answers all our questions and doesn’t use any hard sell tactics. Very focused on meeting the needs of the consumer. Austin. He is very professional, answers all our questions and doesn’t use any hard sell tactics. Very focused on meeting the needs of the consumer. Special thanks to Jared for assisting while Austin was helping another customer when we arrived at the dealership. Jared was quick to get us a couple of vehicles ready for a test drive and was also very professional. More
by jfd0616
January 28, 2020
Services was excellent. My rep was was every knowledgeable, kind,on time and a wealth if information. The area was very clean and full of snacks knowledgeable, kind,on time and a wealth if information. The area was very clean and full of snacks More
by CUDDLESFER
Employees Worked With
January 28, 2020
Tanesha did an excellent job providing available options. Easy discussions and follow ups. Not related to Tanesha - the overall purchasing process can be improved and be a bit faster. Easy discussions and follow ups. Not related to Tanesha - the overall purchasing process can be improved and be a bit faster. More
by Seybo Labs
