Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Service It would be a higher rating if my Toyota care was noted when I first arrived. I had to have my bill revised because the rep wasn’t aware I had it. It would be a higher rating if my Toyota care was noted when I first arrived. I had to have my bill revised because the rep wasn’t aware I had it. More
Beyond exceptional We recently moved to Ohio and needed a Toyota dealer for servicing my Our RAV4. From the first visit to Germain Toyota meeting Chris in service...... We recently moved to Ohio and needed a Toyota dealer for servicing my Our RAV4. From the first visit to Germain Toyota meeting Chris in service......to the next meeting of Austin (AJ) in Sales, I can not express how welcoming and accommodating these folks were. Never in our history of buying a new car, did we ever have such a warm, fast, and seamless experience! May I add, that although (out of Germain’s control), we had some hiccups with our new car, Germain Toyota’s staff went above and beyond to provide us ultimately a perfect outcome! These guys are are so attentive to the customer’s needs and .... we felt as if we were their only customer!!!! More
Great experience very pleasant and knowledgeable staff. Aj was easy going and very helpful through the whole process. Will definitely buy from here again! Thx Aj was easy going and very helpful through the whole process. Will definitely buy from here again! Thx More
Experience was beyond exceptional. AJ provided honest and upfront knowledge and helpful advice which made the decision making process very easy. I’m extremely please with the experience and will refer people upfront knowledge and helpful advice which made the decision making process very easy. I’m extremely please with the experience and will refer people in the future. More
excellent person, from the beginning it gives you your options and finsigue the best business for you. I recommend All the staff in the dealer attentive to your needs feel at home. options and finsigue the best business for you. I recommend All the staff in the dealer attentive to your needs feel at home. More
Truly look out for the customer. I bought my first Toyota with Germain and they did a great job helping my second. I had some issues with my last Toyota and they could have just said, I bought my first Toyota with Germain and they did a great job helping my second. I had some issues with my last Toyota and they could have just said, “that sucks for you good luck.” But they did not and went the extra mile for me. Thank you so much; Rich, Woody, Tom, and Omar! If you’re planning on buying a car make sure you ask for Omar! He is the best! He made sure that my car was warm for me and everything! Excellent service from an excellent rep! Tom did a great job on the finance side making sure that everything went seamless and had me out in record time! Woody and Rich were both world class as well. They were able to handle my issues and concerns and win me back over as a Germain customer! More
Great experience. Wonderful service. Mark, the assistant service manager worked with me to resolve my issue with my car and delivered the car as promised. They were able to repair rather Mark, the assistant service manager worked with me to resolve my issue with my car and delivered the car as promised. They were able to repair rather than replace the part involved and saved me money. Will be back. More
Used car Pleasurable experience too long however and wouldn't budge on price of the used vehicle 2019 Toyota Highlander Se with 15,000 miles. We paid cash wasn Pleasurable experience too long however and wouldn't budge on price of the used vehicle 2019 Toyota Highlander Se with 15,000 miles. We paid cash wasn't interested in a extended warranty but had to sit thru the attempt anyway More
Great experience! Linda made the process easy to understand and straightforward. They were able to find me the perfect truck! Very much recommended for whatever vehicle you need! understand and straightforward. They were able to find me the perfect truck! Very much recommended for whatever vehicle you need! More
Service I went in and sat down and was out in about a hour. They were great to work with, unlike the other dealership I have worked with. I went in and sat down and was out in about a hour. They were great to work with, unlike the other dealership I have worked with. More