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Germain Toyota of Columbus
Columbus, OH
2,770 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,771 reviews
January 17, 2020
AJ made my visit pleasant and enjoyable! Such a wonderful experience, I will always use Toyota’s and find AJ. Thank you so much for the great service! wonderful experience, I will always use Toyota’s and find AJ. Thank you so much for the great service! More
by monabelongstogod
January 17, 2020
This is my 6th car purchased from Germain....Need I say more? The sales and service are excellent. I feel.like each associate is telling me the truth.. I look forward to upcoming transactions. more? The sales and service are excellent. I feel.like each associate is telling me the truth.. I look forward to upcoming transactions. More
by lgilmore
Verified CustomerEmployees Worked With
January 17, 2020
Teresa Wilson is excellent service manager. Very professional in explaining work needed to be completed for vehicle. Prompt and courteous in our conversations. Will recommend her and Germain Toyota professional in explaining work needed to be completed for vehicle. Prompt and courteous in our conversations. Will recommend her and Germain Toyota for service! More
by Cdistel
Employees Worked With
January 16, 2020
The place is clean. The waiting area has lots of comfortable seats. The service people were very helpful and friendly. They have things to drink while U wait comfortable seats. The service people were very helpful and friendly. They have things to drink while U wait More
by RFDIAMOND1951
Employees Worked With
January 16, 2020
Most expensive service in the city.i came to fix some light issues. The diagnosis only was 150and they said it is 800 to fix it, and wait it is just to get started. Toyota is a good brand but Mony center light issues. The diagnosis only was 150and they said it is 800 to fix it, and wait it is just to get started. Toyota is a good brand but Mony centered service centers like this will definitely decrease it's market. More
by Toyotauser
Employees Worked With
January 16, 2020
so-so 1. Happy with thew vehicle we purchased. 2. Detailing of the new vehicle was nothing you should be proud of. Things were missed which showed that you 1. Happy with thew vehicle we purchased. 2. Detailing of the new vehicle was nothing you should be proud of. Things were missed which showed that you didn't do as thorough a job as you should have. 3. I came to you dealership because of a letter I received from you promising special deals for loyal customers, yet, you failed to offer anything special. This was clearly false advertising as far as I am concerned and you should be ashamed of yourselves! Dishonest is not something I value in any person or business I associate with. More
by JLINE
January 15, 2020
Excellent customer service by salesperson AJ. The entire staff is always friendly. If your looking to buy a new or used car. Go here, you will like the experience. staff is always friendly. If your looking to buy a new or used car. Go here, you will like the experience. More
by JAMES.CASTIN
Employees Worked With
Aj, Coby, and Buddy
January 15, 2020
I have been shopping for a tundra for quite some time. We found James Byers at Germain Toyota! We didn’t buy a truck there but James was extremely nice and treated myself and my wife with respect and kindnes found James Byers at Germain Toyota! We didn’t buy a truck there but James was extremely nice and treated myself and my wife with respect and kindness The sale wasn’t made not due to anything sales did, we just found a truck more suited for us elsewhere. I’ll be shopping there for used vehicles in the future and I’ll definitely be talking to James Byers when I do! More
by Toneloc94celi
Employees Worked With
James Byers
January 15, 2020
Very pleasant experience. Aaron was very nice. Enjoyed the TV and waiting room. Didn’t use the coffee since I brought my own. Thanks for having it, though the TV and waiting room. Didn’t use the coffee since I brought my own. Thanks for having it, though More
by SKEESLOPE
Employees Worked With
Aaron Goodman
