Germain Toyota of Columbus

Omar is Amazing This is the second time I prrchased a vehicle from Omar. He knows his stuff, listened to my needs, made a recomendation, including cautioning me when This is the second time I prrchased a vehicle from Omar. He knows his stuff, listened to my needs, made a recomendation, including cautioning me when I almost over bought. He put my needs first, and came up with a solution that surpassed my expectations. If you need a vehicle, and need an honest down to earth salesman, I encourage you to ask for Omar. You will bot be disappointed. More

Best dealership/outstanding customer service I recently purchased a new car at Germain Toyota of Columbus, and it was by far the best customer service I have seen. My salesman was Omar Jackson. O I recently purchased a new car at Germain Toyota of Columbus, and it was by far the best customer service I have seen. My salesman was Omar Jackson. Omar is truly one of a kind, treats his customers like family, and takes the extra mile. He also shows that he cares. Also thank you to Rob McClurkin and Tony Turner for all you did. This dealership takes that extra step to make sure you (the customer) are 100% happy. I would recommend this dealership to anyone looking to purchase a new or used vehicle. More

They treat you like family! To date, my family has purchased 5 Toyotas over the past 16 years at Germain. Mom is still driving her 1999 Camry, sis loves her Solara and my son co To date, my family has purchased 5 Toyotas over the past 16 years at Germain. Mom is still driving her 1999 Camry, sis loves her Solara and my son couldn't live without his big Tundra that he uses for camping and hunting. For that reason, I went to Germain to buy my "retirement car" - a beautiful Camry that I'm sure will last me many years. Then a few weeks ago when my daughter in law's vehicle literally died, I called Norm and we decided to go shopping. In a matter of hours she became the owner of a RAV4 -- and she loves it! Germain has wonderful sales folks and Norm is among the very best! Thanks again Germain. More

They made hard decisions easy! I was noodling the decision to pay off my car or leasing and accidentally hit "all" when I did an internet inquiry. Everyone did contact me and I was I was noodling the decision to pay off my car or leasing and accidentally hit "all" when I did an internet inquiry. Everyone did contact me and I was overwhelmed!!! Amanda was so nice and answered all of my questions and was willing to let me come in and just run the numbers and look at all of my options. I appreciate that because I run like crazy from hard aggressive sales :0) Anyway, she spent time with us and let us see all of the options. We were able to make an informed decison that was best and we have a wonderful car for the trouble. I can not recommend her enough. Amanda and the team were wonderful and I will definitely give them my future business. More

Amanda was great to wotk with. great foolow up Amanda did a great job of listening to me on what I wanted and did a great job of fitting me into the new 4 Runner. No pressure what so ever. Amanda did a great job of listening to me on what I wanted and did a great job of fitting me into the new 4 Runner. No pressure what so ever. More

Mark Pastre and General Manager Rich were GREAT! Just had my first leasing experience with Germain Toyota. There were ups and downs but overall had an excellent experience here. Germain ended up quot Just had my first leasing experience with Germain Toyota. There were ups and downs but overall had an excellent experience here. Germain ended up quoting me a higher lease price than another dealership for a 2016 Corolla. I was able to negotiate (after half an hour) to get the same rate as the other dealership and decided to settle on it due to location of this dealership (close to my home). I then received a call from another dealership saying they would upgrade to the S model for no charge. I felt terrible at this point, because while I did get an excellent deal, I could have gotten a better offer (thank human nature for having grass greener on the other side). I discussed with Mark who touched base with the general manager and was told to come next morning to get things "fixed." I came in the next day and was greeted by both Mark and Rich. I was hoping I wouldn't have to spend 2-3 hours discussing and trying to negotiate the offer again. Instead, Rich already knew of the situation, and told me he would upgrade me to the S model without charge. He was fantastic, easy, and wanted to make sure I was satisfied with his service. I just wanted to thank Rich and Mark for the great work that they put into the dealership. I noticed that Rich responds to people's reviews, good and bad. It takes a good boss to do that - and he was great to work with. Thanks for helping me with the lease! More

Enjoyable experience Our experience at Germain Toyota was awesome. Dre was a pleasure to work with, We felt as if we had known him for years. He went the extra mile to Our experience at Germain Toyota was awesome. Dre was a pleasure to work with, We felt as if we had known him for years. He went the extra mile to make things perfect for us, I would definitely buy another car from him. More

Great experience- BMon I worked with salesperson Luci Green at Germain Toyota and will definitely do business with her again in the future with other vehicles for my family. I worked with salesperson Luci Green at Germain Toyota and will definitely do business with her again in the future with other vehicles for my family. She worked very hard and went well beyond the call of duty and was not only diligent and professional, she was friendly and honest as well. I am very much old school with how I deal with things and appreciate people that are upfront, honest, and genuinely helpful because they care about doing a good job and right by their customers. At no point did I feel pressured into purchasing a vehicle that was priced above my means nor did I feel harassed or annoyed like I did with some "persistent" individuals at other dealerships that bombarded me with calls and generalized-mass emails. I didn't buy something the first day I went to the dealership, but when they had the vehicle I was looking for, I went straight to Luci Green, and she got a deal together that was done quickly and well within my budgetary means. I was treated fairly and with respect by Luci Green and the other employees of Germain Toyota and will definitely do business there again. More

Service Shaun got my vehicle in quickly and all the work was performed in a timely manner. He was always very polite and informative throughout the process Shaun got my vehicle in quickly and all the work was performed in a timely manner. He was always very polite and informative throughout the process More