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Germain Toyota of Columbus

Columbus, OH

4.4
2,693 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,693 reviews

December 21, 2020

Came in for oil change incoming scan said I needed a 4 wheel alignment I accept alignment 20 minutes later I’m out very disappointed More

by JFB55
Recommend Dealer
No
Employees Worked With
Brandon Dawson
Dec 22, 2020 -

Germain Toyota of Columbus responded

We are sorry to learn you are not completely satisfied with your visit. Please contact Mahogany Nolen our customer relations manager with details regarding your visit so she may have the opportunity to address your concerns. Best Regards, Rich Newsome General Manager

Dec 22, 2020 -

JFB55 responded

I feel like I was tricked out of $119.00. I think they hooked my vehicle up to a machine and it advised there was nothing wrong. I’ve spent more time in this garage for an oil change than I did for this so the incoming scan is just a scam

December 21, 2020

I always get great service at Germain Toyota. Chris I always get great service at Germain Toyota. Chris Curtis is my go to person he and the rest of the staff always do a great job More

by EDHAMBRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Germain Toyota of Columbus responded

Thank you for your kind words and this 5-star review. We appreciate you and your business and look forward to serving you for many years to come. Best Regards, Rich Newsome General Manager

December 19, 2020

I had a great experience at Germain Toyota! The staff was very friendly and helpful about the car I was looking to buy. There were minor things that were fixed on the car before I purchased it and there hasn More

by Deven
Recommend Dealer
Yes
Employees Worked With
Ryan Laymon, Gary Romine
Dec 22, 2020 -

Germain Toyota of Columbus responded

Thanks for the 5-star rating, Deven! We appreciate your business and hope to work with you again in the future. Best Regards, Rich Newsome General Manager

December 19, 2020

Great dealership, friendly service, and phenomenal pricing on used vehicles. I've purchased three vehicles from this dealership and worked with Gary & Heather Romine each time... Gary always t More

by Anthany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Romine, Gary Romine
Dec 22, 2020 -

Germain Toyota of Columbus responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Gary and Heather continue to deliver the excellent experience we strive to provide to all our customers. Your continued business and trust mean so much to us all. Best Regards, Rich Newsome General Manager

December 18, 2020

Jared was great. Very knowledgeable about the Highlander Hybrid that we purchased. The staff was very accommodating with all of our requests. We were happy with the experience. More

by BLUBOW
Recommend Dealer
Yes
Employees Worked With
Jared Merriman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Laymon
Dec 22, 2020 -

Germain Toyota of Columbus responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Toyota and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Rich Newsome General Manager

December 18, 2020

Tanesha and Tom helped me get a car that day. I had a total loss accident and was waiting for my insurance payout. They worked with me to make sure I was able to get on the road quickly More

by IR
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanesha Dixon
Dec 22, 2020 -

Germain Toyota of Columbus responded

We were so sorry to learn of your loss. Thank you for letting us know that Tanesha and Tom were able to assist and get you quickly back on the road. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

December 18, 2020

The staff was extremely helpful and accommodating. They gave us the opportunity to explore and compare different models without pressure. Definitely comeback again for my next car. More

by Rickyenriquegonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Quinton Stewart, Heather Romine
Dec 22, 2020 -

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Rich Newsome General Manager

December 17, 2020

Amanda Lobach was my salesperson as I purchased a new Toyota Prius recently, and she couldn’t have been more kind, helpful and accommodating. I was rather nervous about purchasing a car during the Covid More

by Nan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Amanda Lobach
Dec 18, 2020 -

Germain Toyota of Columbus responded

Congratulations on your Toyota Prius! Thank you for taking the time to write about your experience. It is wonderful to hear that Amanda made you feel safe and comfortable and was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Rich Newsome General Manager

December 17, 2020

I would definitely recommend this location for service. They did a great job and my truck has been working since they fixed it . I appreciate all the hard work and quick repair. More

by JULIE.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Dec 18, 2020 -

Germain Toyota of Columbus responded

We thank you for leaving our service team this kind review. Your business and trust in our team mean so much to us all. Best Regards, Rich Newsome General Manager

December 17, 2020

The best team I ever work with and buying cars I have bought a lot of cars this group is the best keep up the good work. More

by MAURICE.BROOMFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Luke Eastwood, Quinton Stewart, Ryan Laymon
Dec 18, 2020 -

Germain Toyota of Columbus responded

Maurice, We are truly happy to know our team has provided you with the best car buying experience. Enjoy the road in your new Toyota. Best Regards, Rich Newsome General Manager

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