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Germain Toyota of Columbus
Columbus, OH
2,693 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,693 reviews
December 17, 2020
I think his name was Ryan or Brain, so bad with names, nice looking kinda full shaped, he went out of his way oh he has four girls, so nice and professional and friendly nice looking kinda full shaped, he went out of his way oh he has four girls, so nice and professional and friendly More
by jesmithstoudermire@yahoo.com
Verified CustomerEmployees Worked With
Brandon Hood
Helpful December 17, 2020
Hello not bad been waiting at Germain Toyota for 2 n half hours for rear brakes is good but clicked parking brakes stick way too high hours for rear brakes is good but clicked parking brakes stick way too high More
by PSARRA
Employees Worked With
December 17, 2020
Excellent experience throughout. Communications with Jared M were outstanding. Fair value on my trade. No pressure to buy things I did not want or need. Jared M were outstanding. Fair value on my trade. No pressure to buy things I did not want or need. More
by max_tfd
December 17, 2020
Thank you Mo and Brandon for your wonderful customer service. I couldn’t be happier my car is working wonderful and drives so much better!! service. I couldn’t be happier my car is working wonderful and drives so much better!! More
by Susana
December 16, 2020
This was a followup because my brakes were screaming after new brakes were installed. Teresa Wilson was my champion and addressed my problem with care and professionalism. after new brakes were installed. Teresa Wilson was my champion and addressed my problem with care and professionalism. More
by PJOBLAKE
Employees Worked With
December 16, 2020
Very rude dishonest company would. Ot recommend to anyone for service picked up car from service after having it for weeks and took it across street to get fixed DO NOT GO HERE for service picked up car from service after having it for weeks and took it across street to get fixed DO NOT GO HERE More
by Nevergohere
Employees Worked With
December 15, 2020
We have used Kaleb 2 times now for vehicle purchases and plan to return in the future. Kaleb wants and appreciates our business but in a non pressure way. I also trust he has our best interest in mind. plan to return in the future. Kaleb wants and appreciates our business but in a non pressure way. I also trust he has our best interest in mind. More
by Janene Marie
Employees Worked With
Greg Coby, Kaleb Murray
December 15, 2020
I have dealt with Germain Toyota numerous times over the years and things have not changed. .. they're the Best when it comes to selling and servicing your vehicle. They make you feel comfortable and no wo years and things have not changed. .. they're the Best when it comes to selling and servicing your vehicle. They make you feel comfortable and no worries. More
by P5191
December 15, 2020
I was seated for more than 2hrs waiting for my car only for them to tell me they sent a msg to my phone waiting for inspection response, whiles I was seated right there. I have to wait for another hour and for them to tell me they sent a msg to my phone waiting for inspection response, whiles I was seated right there. I have to wait for another hour and 20mins for my car to my ready. The last time I was before this recent one, they got done with my car and left the car on and parked it outside for more than 3hrs. Till I went to ask were my car was. The guy has even forgotten he left my car on and parked outside. More
by Adwoa
Employees Worked With
Joe Mathias, Joliyah Bennett
