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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
December 04, 2020
Staff was very friendly and professional, got in and out in roughly an hour. Everyone was following proper covid protocol and wearing masks. Waiting area was nice and had wifi, some hand sanitizer around wo in roughly an hour. Everyone was following proper covid protocol and wearing masks. Waiting area was nice and had wifi, some hand sanitizer around would have been a nice addition. More
by Mautz24
Verified CustomerEmployees Worked With
Aaron Goodman
Helpful December 04, 2020
Worst car shopping experience I’ve ever had! I will never go back, and I definitely would not recommend this dealership to anyone. Worst customer service experience, and the sales person, Gary, was rude and go back, and I definitely would not recommend this dealership to anyone. Worst customer service experience, and the sales person, Gary, was rude and obnoxious. If I could take the car back and get my trade-in returned, I would do it immediately More
by CHRISSI_YINGER
Employees Worked With
Gary Romine
December 03, 2020
We worked with Linda Edwards. She was extremely helpful. We texted question. She replied before your location opened. She was very knowledgeable and answered all our questions. We texted question. She replied before your location opened. She was very knowledgeable and answered all our questions. More
by LOCKBRIDGE_6
December 03, 2020
Staff was great to work with, especially our sales rep, Linda Edwards, and Heather Time in finance. A car was ready for a test drive as promised and folks worked hard to get us exactly what we wanted, som Linda Edwards, and Heather Time in finance. A car was ready for a test drive as promised and folks worked hard to get us exactly what we wanted, something two other dealerships seemed incapable of doing. Everyone was patient with us during the shopping and decision-making process. Our only complaint is that the windshield was very dirty inside. More
by thebitlers
December 03, 2020
Wonderful customer service. Thank you for all you Wonderful customer service. Thank you for all you do. The service has been approved for 100% Now we have not only nice car but a perfect customer s Wonderful customer service. Thank you for all you do. The service has been approved for 100% Now we have not only nice car but a perfect customer service. More
by HASANSAFAROV
Employees Worked With
Billy Blanton, Joe Mathias, Brandon Hood
December 02, 2020
Great work! Friendly people! Awesome customer service. There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks There was an issue with the pricing but it was promptly resolved by management. They did an excellent job with the care for my vehicle. It now looks and rides just like it did when I made the initial purchase. Thank you all for doing a amazing job! More
by kaygee310
December 02, 2020
Amanda was very helpful and responsive. We would definitely buy our next car from her. This is the second vehicle we have purchased from her, and our third from Germain. definitely buy our next car from her. This is the second vehicle we have purchased from her, and our third from Germain. More
by msdaytonmd
Employees Worked With
Buddy Travis, Amanda Lobach
December 02, 2020
Staff was friendly and professional Waiting area was Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge yo Staff was friendly and professional Waiting area was comfortable clean it also had this for people to do watch tv internet also outlets to charge your phone More
by GPDOG0
Employees Worked With
Other Employees :
Joe Mathias, Crystal Brown, Maria Johnston
December 01, 2020
Extremely polite, always willing and able to help with any assistance you would need. Always enjoy working with him when the time comes to get my vehicle serviced. any assistance you would need. Always enjoy working with him when the time comes to get my vehicle serviced. More
by colemancj1995
Employees Worked With
Brandon Dawson
December 01, 2020
My car was taken promptly and returned to me under the projected time frame. I was also called back about a recall and that was taken care of smoothly as well. projected time frame. I was also called back about a recall and that was taken care of smoothly as well. More
by KParker
Employees Worked With
Aaron Goodman
