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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
December 23, 2020
Just had my 2011 Avalon serviced and Germain Service is always top notch. Purchased my first Toyota in 1998 and have always had my cars serviced where I purchased them, at Germain. The service desk staff a always top notch. Purchased my first Toyota in 1998 and have always had my cars serviced where I purchased them, at Germain. The service desk staff are always courteous and they explain in detail every thing my car needs. More
by XLS06
Verified CustomerEmployees Worked With
December 22, 2020
Jo is always going above and beyond to make sure she helps me with everything I need. If she doesn't know the answer, she makes sure she gets the answer immediately. helps me with everything I need. If she doesn't know the answer, she makes sure she gets the answer immediately. More
by NMcFadden
December 22, 2020
All my issues were resolved timely. My previous review was not to embarrass anyone, I just wanted to bring it to someone’s attention how I was treated. was not to embarrass anyone, I just wanted to bring it to someone’s attention how I was treated. More
by NELMSDARLENE
Employees Worked With
Brandon Hood
December 22, 2020
Really happy with the salesman Ash and finance man Tom Lombardo. Every employee even those that weren’t involved in my deal went out of their way to make me feel welcome and important. I will recommend Lombardo. Every employee even those that weren’t involved in my deal went out of their way to make me feel welcome and important. I will recommend your dealership to friends and family. More
by rrobtundra
Employees Worked With
Tom Lombardo, Ashiqur Rahman
December 22, 2020
Excellent, was from out of town no appointment but got me in same day. Much appreciated. Chris was friendly and festive and kept me informed of everything that was happening. Thank you in same day. Much appreciated. Chris was friendly and festive and kept me informed of everything that was happening. Thank you More
by Cbrown_athome
Employees Worked With
December 21, 2020
Kaleb did an excellent job at taking care of me and he was very professional in handling getting me approved for a vehicle I could afford. I greatly appreciate all his help and assistance with this. was very professional in handling getting me approved for a vehicle I could afford. I greatly appreciate all his help and assistance with this. More
by errorpllug
Employees Worked With
Kaleb Murray
December 21, 2020
Kaleb was pleasant and welcoming. He got us through our purchase quickly and was able to communicate expectations well. Kaleb ensured we had a positive experience. Nice job, Kaleb. purchase quickly and was able to communicate expectations well. Kaleb ensured we had a positive experience. Nice job, Kaleb. More
by troythorpe
Employees Worked With
Kaleb Murray, Heather Romine
December 21, 2020
Brandon was extremely helpful and kept me updated throughout the process and explained what was being done and long long it would take to complete throughout the process and explained what was being done and long long it would take to complete More
by ROMIELO
Employees Worked With
Brandon Dawson
