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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
November 02, 2020
One thing I can say is that this dealership did exactly what they said they would do. From pick up, to service, to drop off, they were professional, timely and compassionate. Special thanks to Mahogany who what they said they would do. From pick up, to service, to drop off, they were professional, timely and compassionate. Special thanks to Mahogany who went above and beyond the call of duty. You are much appreciated. More
by Crickandval
Verified CustomerEmployees Worked With
Mahogany
Helpful November 02, 2020
Great dealership. Been coming since 2001 Bought my third Great dealership. Been coming since 2001 Bought my third Avalon. I was never disappointed at the service. I would hogly recommend them to anyone int Great dealership. Been coming since 2001 Bought my third Avalon. I was never disappointed at the service. I would hogly recommend them to anyone interested More
by JANTONIO0
November 02, 2020
I drove an hour to come see a truck and they took it off the floor for my drive time so it wasn't wasted and it paid off bc I ended up purchasing it! They were very friendly and helpful! I would definitely the floor for my drive time so it wasn't wasted and it paid off bc I ended up purchasing it! They were very friendly and helpful! I would definitely recommend this carlot! More
by Andibarnett
November 01, 2020
Germain toyota sees service dept is always friendly kind always friendly. I always take both my vehicles my 2009 Camry and my 2016 Avalon there. always friendly. I always take both my vehicles my 2009 Camry and my 2016 Avalon there. More
by Marthakellem
Employees Worked With
Crystal Brown
October 30, 2020
Brandon did a great job of making sure everything was completed and in a timely manner. The other people I interacted with when I called were also very helpful and friendly as well. completed and in a timely manner. The other people I interacted with when I called were also very helpful and friendly as well. More
by RICHARDTURIEL
Employees Worked With
Brandon Hood
October 30, 2020
On my 5th lease with Germain and plan to continue on. Sales and service are beyond compare. I’ve literally never had anything to complain about. Always a great experience. Sales and service are beyond compare. I’ve literally never had anything to complain about. Always a great experience. More
by JOYCE.LEWIS
October 30, 2020
The salesman Kaleb was great, he was informative and not pushy. You have a nice selection of vehicles. Prices were reasonable, the vehicle is gorgeous BUT the vehicle have a funny Smell. pushy. You have a nice selection of vehicles. Prices were reasonable, the vehicle is gorgeous BUT the vehicle have a funny Smell. More
by HODGE.104
Employees Worked With
Kaleb Murray
October 30, 2020
I love working with this dealership. I have the best salesman. Omar Jackson knows how to help me pick the perfect car just for me. salesman. Omar Jackson knows how to help me pick the perfect car just for me. More
by lbracy34
Employees Worked With
Omar Jackson, Buddy Travis, Ryan Laymon
October 29, 2020
Brandon Dawson provided great service. He communicated well and in a timely manner. I am happy with the results. Big thanks for the loaner car! well and in a timely manner. I am happy with the results. Big thanks for the loaner car! More
by Mrast
Employees Worked With
Brandon Dawson, Billy Blanton
October 29, 2020
Always receive personal attention and great service. Omar Jackson is always gracious and gives great service. Renew a leased vehicle. Schedule service appointment and look at available vehicles. Jackson is always gracious and gives great service. Renew a leased vehicle. Schedule service appointment and look at available vehicles. More
by TSAGER
Employees Worked With
Omar Jackson, Heather Romine
