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Germain Toyota of Columbus

Columbus, OH

4.4
2,693 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Contact Dealership

5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,693 reviews

October 29, 2020

Always receive personal attention and great service. Omar Jackson is always gracious and gives great service. Renew a leased vehicle. Schedule service appointment and look at available vehicles. More

by TSAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson, Heather Romine
Oct 30, 2020 -

Germain Toyota of Columbus responded

Providing the ultimate guest experience is our goal here at Germain. We are thrilled to know Omar has done exactly that. Best Regards, Rich Newsome General Manager

October 29, 2020

I have the utmost respect for this dealership. They are always polite, fast ; accurate in their work. I have been a Toyota owner since 1987 & I wouldn't purchase any other vehicle. I really like my salesma More

by joanlarkins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Brown
Oct 30, 2020 -

Germain Toyota of Columbus responded

Thank you for your loyalty to Toyota and your positive feedback about your experience with AJ and our dealership. We all look forward to our continued relationship. Please let us know if you need anything. Best Regards, Rich Newsome General Manager

Oct 30, 2020 -

joanlarkins44 responded

You are very welcome. Its always a pleasure to visit Germain Toyota

October 29, 2020

One of the best places to buy a car in Franklin county Ohio. They are friendly and very pleasant to work with. They work on giving you the best deal possible. More

by Paul R Kline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson, Buddy Travis
Oct 30, 2020 -

Germain Toyota of Columbus responded

We are pleased to know that you enjoyed working with Omar and our team. Thank you for sharing your positive experience. Best Regards, Rich Newsome General Manager

October 29, 2020

Brian did an excellent job responding to my questions and putting together a fair deal without hassle and quickly. I would not hesitate to buy from the dealer again and would reccomend their team. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Scott
Oct 30, 2020 -

Germain Toyota of Columbus responded

Steve, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Toyota with only the best there is to offer. Best Regards, Rich Newsome General Manager

October 29, 2020

Very professional. Teresa was very helpful in getting everything done. She kept me informed of how long the process was going to take. I will continue to use there service department. More

by RLM43147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Germain Toyota of Columbus responded

We appreciate you leaving Teresa and our team this positive feedback and look forward to our continued relationship. Best Regards, Rich Newsome General Manager

October 29, 2020

Was quick and fair. Chris Curtis was awesome and kept me updated while getting my tires. The Cashier Marie was very nice when processing my transaction. More

by veronicaazzalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Hilt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Germain Toyota of Columbus responded

We thank you for sharing your positive and efficient service experience. Best Regards, Rich Newsome General Manager

October 29, 2020

Great dealership! Everything has been top notch from the initial sale to the service. We would highly recommend Germain Toyota for your next automotive need. More

by SHERRYH620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Germain Toyota of Columbus responded

Your complete satisfaction is our ultimate goal. Thank you for this wonderful recommendation. Best Regards, Rich Newsome General Manager

October 28, 2020

Kaleb was absolutely fantastic to work with! My husband and I drove from Dayton and we would do it again in a heartbeat for our next car to work with Kaleb again! Truly a one of kind salesman’s More

by Shannonwheeler17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Oct 29, 2020 -

Germain Toyota of Columbus responded

We thank you for your business and for traveling to Columbus and allowing Kaleb the opportunity to earn your business and provide you with a quality Germain experience. Best Regards, Rich Newsome General Manager

October 28, 2020

We were very pleased with our experience from the test drive to the purchase of our Camry. Tanesha was very friendly and knowledgeable and it was a pleasure to work with her. More

by BJWILS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon, Ryan Laymon
Oct 29, 2020 -

Germain Toyota of Columbus responded

We thank you for taking the time to highlight Tanesha and her dedication to customer satisfaction. We are fortunate to have Tanesha on our team taking excellent care of our valued customers. Best Regards, Rich Newsome General Manager

October 28, 2020

The people was. Great to work with and curtious and prompt on everything including the paperwork explained the details of the car the actions Bluetooth capabilitiesof the radio as well as back up camer More

by TRUCKERBIGBIRD
Recommend Dealer
Yes
Employees Worked With
Ryan Laymon
Oct 29, 2020 -

Germain Toyota of Columbus responded

Congratulations on your new vehicle! We are so glad that we had the chance to do business with you, and we are thrilled that we could make your experience so seamless and informative from beginning to end! Best Regards, Rich Newsome General Manager

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