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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
September 22, 2020
Each person I was introduced to was a professional. AJ, my Sales Consultant, Lincoln, the Sales Manager and Heather, the Finance Manager were all pleasant and a pleasure to work with. Additionally, Jared a my Sales Consultant, Lincoln, the Sales Manager and Heather, the Finance Manager were all pleasant and a pleasure to work with. Additionally, Jared assisted us with feature descriptions while AJ was unavailable. More
by RANDYPEMBERTON
Verified Customer
September 21, 2020
This dealership has always taken care of me promptly and efficiently. Their ability to diagnose and repair anything that I bring to them is unsurpassed. I would recommend them to anyone. efficiently. Their ability to diagnose and repair anything that I bring to them is unsurpassed. I would recommend them to anyone. More
by Mark W.
Employees Worked With
September 21, 2020
Mrs Teresa Wilson greeted me with a smile and with respect. She and the technician who worked on my car got me in and out in good time. I appreciated that. Thank you for the great service. Kawanis B respect. She and the technician who worked on my car got me in and out in good time. I appreciated that. Thank you for the great service. Kawanis Benson More
by B_KAWANIS
Employees Worked With
September 18, 2020
Wonderful and informative staff! Always friendly and answers questions. Very efficient! Easy to work out details and explain everything that my car needed it was ok answers questions. Very efficient! Easy to work out details and explain everything that my car needed it was ok More
by KATHLEEN
September 18, 2020
They were great, giving me a really good deal. My one complaint would be with the finance department. The gentleman I dealt with was great but the system is not good for the customers. I had to wait far complaint would be with the finance department. The gentleman I dealt with was great but the system is not good for the customers. I had to wait far too long to close this deal. Only one man back there with a crappy computer that had to be rebooted. More
by robin.davis401@gmail.com
September 18, 2020
Customer service was great; If I had question they made I understood them. Very nice. Gary made sure that got the car i want it thank Germain Toyota I understood them. Very nice. Gary made sure that got the car i want it thank Germain Toyota More
by VERNE_56
September 17, 2020
My service advisor Teresa is the best. She keeps me informed of the status as I was waiting and I was very satisfied with the service and I was quickly on my way. informed of the status as I was waiting and I was very satisfied with the service and I was quickly on my way. More
by FOURWINNS21OB
September 17, 2020
I’ve received superb service each time I’ve visited. AJ makes the car buying process super easy! Very accommodating, respectful, knowledgeable and professional associates makes the car buying process super easy! Very accommodating, respectful, knowledgeable and professional associates More
by cherrypointbaby
September 16, 2020
I love working with AJ ! This is my second Camry that he helped me with and both experiences have been excellent. He makes the process so pleasant . He is very professional and attentive - not pushy at all helped me with and both experiences have been excellent. He makes the process so pleasant . He is very professional and attentive - not pushy at all. Very efficient and doesn't keep you waiting. I would recommend him to everybody I know. I live in Powell but come to Germain to purchase from AJ.. More
by SHIRLEY5
September 16, 2020
Thank you for treating us with respect and of course finding the right vehicle for my wife. Gary Romain was fantastic not pushy but just honest and worked out our whole deal. You now built my trust in a finding the right vehicle for my wife. Gary Romain was fantastic not pushy but just honest and worked out our whole deal. You now built my trust in allowing me to promote your business. Martin Anaya More
by MARTINI4477
Employees Worked With
Other Employees :
Heather Romain, Jake Reynolds, Heather Romine, Gary Romine
