Germain Volvo Cars North Hills

The parts and service departments at Germain Volvo have always been responsive and polite in our dealings with them. Also keep us in the loop at every step. always been responsive and polite in our dealings with them. Also keep us in the loop at every step. More

Kevin Mayer is very courteous and professional and a pleasure to work with. His patience is also noteworthy. Thank you. pleasure to work with. His patience is also noteworthy. Thank you. More

Extremely disappointing experience. A routine vehicle inspection took over two hours to complete. To make matters worse, my vehicle was damaged during the inspection. Instead of taking A routine vehicle inspection took over two hours to complete. To make matters worse, my vehicle was damaged during the inspection. Instead of taking responsibility, they tried to charge me for the replacement part they had broken. Poor service, lack of accountability, and a complete disregard for customer satisfaction. I won’t be returning and would not recommend this shop. More

They were not able to find what is wrong with my car after 3 days. I drove for 2 days and the same errors came up and I had to reset my info center 2 times in one day after they installed the latest u after 3 days. I drove for 2 days and the same errors came up and I had to reset my info center 2 times in one day after they installed the latest update. I drove right to the dealer and it is now being reevaluated. I hope I don't have a computer lemon on my hands. More

pleasant experience in buying the car. Max was a great sales person and easy to deal with. We had a snafu with the financing. At closing, they said they needed more info, like a 1099 form Max was a great sales person and easy to deal with. We had a snafu with the financing. At closing, they said they needed more info, like a 1099 form or some other statement of income. This should have been addressed prior to closing. Made it somewhat stressful More

Great car buying experience. Adam is incredibly knowledgeable and friendly. There was huge inventory list of cars Germain had available. Luckily, the model and trim that I wan Adam is incredibly knowledgeable and friendly. There was huge inventory list of cars Germain had available. Luckily, the model and trim that I wanted was already on the lot. More

everyone is friendly and helpful they go out of their way to address our issues and offer assistance to address our issues and offer assistance More

Our salesman Garrett, was great to work with. He was very knowledgeable about the vehicle we bought and very professional. I feel he helped us get the best deal possible. He was very knowledgeable about the vehicle we bought and very professional. I feel he helped us get the best deal possible. More

Second time we had a tire problem on Friday afternoon. Each time the dealer came through and bailed us out including a loaner car. Each time the dealer came through and bailed us out including a loaner car. More

Service is great, people are great. My only issue is the loaner cars are dirty inside and out. My only issue is the loaner cars are dirty inside and out. More