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Gervais Ford

Ayer, MA

4.5
468 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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5 Littleton Rd

Ayer, MA

01432

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Showing 468 reviews

November 16, 2019

Excellent dealership Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. More

by fljohnson67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

new car experience was easy and quick, Bill answered any questions related to different options we may have ie. buying vs leasing. Shawn was great setting up More

by mgould71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Fast, thorough awesome service!Service advisor is Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane m More

by Arnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2019

Great Service Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Ge More

by Mary Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 06, 2019

Always ready to help! The brakes on my new Nautilus were making a loud screeching noise as though the parking brake were engaged. The technicians at Gervais put my fears to More

by Cynthia Dumser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2019

Top Notch Service Thank you for all the assistance with the 2019 Ford Fusion That I Recently purchased. Never will you get a better car buying experience from such a More

by Happytoreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Galloway, Kevin McNamara
November 04, 2019

Great ! I and the other 3 customers I was with in the waiting area, all had a great experience with Lou our service adviser. I have experience with auto dea More

by charlesjlandryjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

I’ve been doing business with Gervais since 1993, they always treat me right with sales service and parts. Nice to deal with a family owned local business. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Bill Adamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Farnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rosenlund
October 31, 2019

Annual oil change. Needed the annual oil change at 3,500 miles a year. Got it ready for the Winter. So, I'm all set until next year. More

by CFLOYD720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Good service and great people to do business with. When I have a problem, I just call either service or Quick-Lane and they are ready to help me. More

by George Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Fermanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Farnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gervais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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