Gervais Ford

engine light I always cringe when i see an engine light. It is what it is and the bill is usually big for a F350. The ford team at Gervais takes care of it the b I always cringe when i see an engine light. It is what it is and the bill is usually big for a F350. The ford team at Gervais takes care of it the best they can because they know it will be a big bill. They contacted me right away and told me what the error codes were, estimated cost and time to complete. Recommend they contact customers with cost estimates via email. It would be easier to read and call with questions rather than hearing the fixes over the phone. That way the customer can do some research to understabd the fixes and call later. I understand time is important and they want permission to start work asap, but I'd prefer a call to check the repair estimate email and call back. I've never had a bad experience with Gervais Ford!! More

Gervais Ford's Express Lane crew is the best. Oil change with tire rotation - in and out on time, with Lou (service manager) coordinating it all. with tire rotation - in and out on time, with Lou (service manager) coordinating it all. More

Excellent dealership Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. Gervais is an excellent place to do business. Whether buying or for service we have been very happy with all of the folks at Gervais. More

new car experience was easy and quick, Bill answered any questions related to different options we may have ie. buying vs leasing. Shawn was great setting up experience was easy and quick, Bill answered any questions related to different options we may have ie. buying vs leasing. Shawn was great setting up devices and explaining them to me ( a computer challenged person) More

Fast, thorough awesome service!Service advisor is Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane m Fast, thorough awesome service! Service advisor is knowledgeable, provides clear explanations, keeps you informed on progress. Have used fast lane multiple times and great service every time! More

Great Service Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Ge Gervais Ford is very professional. The team is very friendly and gets jobs done efficiently. I am satisfy services Gervais Ford provided. Thank you Gervais Ford! More

Always ready to help! The brakes on my new Nautilus were making a loud screeching noise as though the parking brake were engaged. The technicians at Gervais put my fears to The brakes on my new Nautilus were making a loud screeching noise as though the parking brake were engaged. The technicians at Gervais put my fears to rest as it was not the brakes but a simple fix. I love my new Nautilus! Cynthia Dumser More

Top Notch Service Thank you for all the assistance with the 2019 Ford Fusion That I Recently purchased. Never will you get a better car buying experience from such a Thank you for all the assistance with the 2019 Ford Fusion That I Recently purchased. Never will you get a better car buying experience from such a friendly staff! More

Great ! I and the other 3 customers I was with in the waiting area, all had a great experience with Lou our service adviser. I have experience with auto dea I and the other 3 customers I was with in the waiting area, all had a great experience with Lou our service adviser. I have experience with auto dealerships throughout New England from the smallest to the Largest from the most basic an no amenities to the most luxurious and filled with amenities and free meals and services dealerships and Gervais Ford is my favorite of them all. My opinion is not because it is my local Ford Dealer but because of the Ownership and the Team they maintain. This is why Gervais Ford remains in our community when other dealerships have disappeared or were absorbed by mega superstores. Thank you Gervais Ford and the Gervais Family. More

I’ve been doing business with Gervais since 1993, they always treat me right with sales service and parts. Nice to deal with a family owned local business. always treat me right with sales service and parts. Nice to deal with a family owned local business. More