Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gervais Ford
Ayer, MA
466 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 466 reviews
March 26, 2021
John Delaney made this as effortless a purchase experience as I've ever had. I knew the car I wanted and he made it happen. The trade-in on my previous car was reasonable. Could not have had a b experience as I've ever had. I knew the car I wanted and he made it happen. The trade-in on my previous car was reasonable. Could not have had a better experience buying a car. More
by JAMES
Employees Worked With
March 20, 2021
From the initiation of my discussions with Bill, to delivery of my new F150 Platinum was less than 24 hours and was literally nearly effortless. It probably would have been shorter had I not kept talki delivery of my new F150 Platinum was less than 24 hours and was literally nearly effortless. It probably would have been shorter had I not kept talking to Bill about his prior career, the founder of Gervais Ford (memorials on the wall of the showroom) and just life overall. Shame on me for enjoying the process a bit too much! More
by jacampagna
March 05, 2021
They are a great Dealership. Easy to work with to help you find what you need. John Delaney aas our sales Representative and did an outstanding job you find what you need. John Delaney aas our sales Representative and did an outstanding job More
by gailsmith98
Employees Worked With
February 17, 2021
John makes the buying process as easy as you can hope for. This is my second truck from him and won’t be my last. for. This is my second truck from him and won’t be my last. More
by blovell21
Employees Worked With
November 06, 2020
A great Ford F 150 buying experience! A million thanks to Bill Adamson for top notch customer care and a smooth transaction. Highly recommend Gervais! to Bill Adamson for top notch customer care and a smooth transaction. Highly recommend Gervais! More
by none
Employees Worked With
September 10, 2020
Bill Adamson was great to work with during my truck buying process. Knowledgeable, responsive and listened! A credit to Gervais. I look forward to working with them in the future. buying process. Knowledgeable, responsive and listened! A credit to Gervais. I look forward to working with them in the future. More
by Dlaurendeau698
September 04, 2020
Very Reliable Team !!! My truck F-150 was with engine light on and wrench light , they was able to scan and find the problem, the price was honest and the services was fast and professional. I highly rec light on and wrench light , they was able to scan and find the problem, the price was honest and the services was fast and professional. I highly recommend this location for any Ford owners . More
by Carllos Silva
August 24, 2020
Very thoughtful and efficient team at Gervais. Service and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sal and Sales groups have always been very helpful and easy to deal with. I found the paperwork involved to be manageable. When leasing an F150 the sales team kept in touch with me to make sure I was hooked up with the color of vehicle I wanted. All around great. More
by mubaldino
July 28, 2020
Quick Lane We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a busi We are now in COVID and appointments must be made for any service that needs to be done. I always leave extra time for appointments since being a business person,I know that it is impossible to know exactly how much time a given task will take due to unanticipated surprises. No matter when I have brought in my 2016 Ford Escape, I have had efficient and thorough work provided. They are the best service department that I have ever had in 40 plus years of driving. More
by BEKK
March 30, 2020
Great service Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... Use them all the time for my past 2 Fords. Always quick, Always Available. Great staff and service people handling my car. What more can I saw..... More
by jtule
