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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
Verified Customer
February 28, 2022
I will not be coming back to this service center. I’ve been coming here for awhile now, yet this last visit for some reason i contemplated heading here being that I have someone who works at a differ I’ve been coming here for awhile now, yet this last visit for some reason i contemplated heading here being that I have someone who works at a different location. But i figured, this place is closer and i always go here so why change it now? I instantly regretted it. My MISTAKE was forgetting to leave my wallet in the car, i take accountability for that. HOWEVER, whether it was the technician, valet, or whoever that got in my car on this last visit took money out of my wallet. WHO DOES THAT? Is your job not paying you enough? Find somewhere else to go. I come here to PAY you money to service my vehicle and you still go in someone’s personal belongings to steal money, PATHETIC! AND I KNOW THE MONEY WAS THERE BECAUSE I PUT A SPECIFIC AMOUNT IN THAT WALLET RIGHT BEFORE I MADE MY WAY THERE. I brought it up to two different managers, Joe and Tim, and they said they could do nothing about. And that there isn’t any cameras in their shop area. You really expect me to believe you have no cameras in the facility? Yea right. All they said they can do is offer me a coupon. LMAO what?! Do not trust this place! TAKE YOUR SERVICE ELSEWHERE. It’s not the first, second or third time I’ve heard negative reviews from this place but i didn’t believe it until it was my turn to experience such horrible service and time there. Never again! More
by andrea_0123
Employees Worked With
Tim Broderick and Joe Croce
February 28, 2022
They are very professional and ways ha e done a good job for me. I just wo Der why the first ti.e I bring the car I after I purchase it and Toyota Care is fi ished. A bunch if things suddenly needed to be for me. I just wo Der why the first ti.e I bring the car I after I purchase it and Toyota Care is fi ished. A bunch if things suddenly needed to be fixed More
by nalabitsy
Employees Worked With
February 28, 2022
Great service and honest and professional good experience with glen toyota friendly staff good prices with glen toyota friendly staff good prices More
by Crazy girl
Employees Worked With
February 28, 2022
Finance manager treats you like you’re stupid. Talks endlessly to make you confused. Marked up priced cars. Takes advantage. Doesn’t feel that they help you to get a car but really wants more mone Talks endlessly to make you confused. Marked up priced cars. Takes advantage. Doesn’t feel that they help you to get a car but really wants more money. I wish one day all cars can be bought online. Crooks will be lessen. More
by Hp
February 27, 2022
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by dwkiles
Employees Worked With
February 27, 2022
Quick response time. Had vehicle I was looking for and held it. Courteous Dealership a bit run down I got the car I wanted when I wanted it. Had vehicle I was looking for and held it. Courteous Dealership a bit run down I got the car I wanted when I wanted it. More
by martialmujer
Employees Worked With
February 27, 2022
Great customer service ,work is always good, Nick is the best ever thanks to all best ever thanks to all More
by Fayjaikaran@yahoo.com
February 27, 2022
My service provider was very patient and knowledgeable about any issues pertaining to my vehicle. He really took the time out to explain it to me. about any issues pertaining to my vehicle. He really took the time out to explain it to me. More
by tspryth
Employees Worked With
