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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
September 18, 2021
Always good service, and did a recall repair I hadn't even received a notice on yet, repaired while I waited, Thanks even received a notice on yet, repaired while I waited, Thanks More
by theindian53
Verified CustomerEmployees Worked With
September 18, 2021
Everyone was very professional. Took my car as soon as I arrived.. loved that they explained exactly the repairs I needed, and offered to set up appointment for repairs. On top of everything they washed the arrived.. loved that they explained exactly the repairs I needed, and offered to set up appointment for repairs. On top of everything they washed the car.! More
by GAnne
Employees Worked With
Nick Lahr
September 18, 2021
Polite, friendly, efficient service and staff. Waiting area is clean and you feel safe during this insecure time in history. I feel confident about their work. area is clean and you feel safe during this insecure time in history. I feel confident about their work. More
by Ravgirl
Employees Worked With
September 18, 2021
So disappointed with this dealership and service center have forgotten it is about customer service. We are never going there again and suggest that others demand respect when they are handing over there h have forgotten it is about customer service. We are never going there again and suggest that others demand respect when they are handing over there hard earned money. Although Bruce from service was very nice professional curdious caring and very much helpful unlike Jason the so called manager very unprofessional totally disrespectful. More
by Edcarovac
September 17, 2021
They are courteous and efficient. When the part I needed did not come in when expected, they were very apologetic. Once it arrived, they called me and got me in the next day. Everyone I dealt with was great did not come in when expected, they were very apologetic. Once it arrived, they called me and got me in the next day. Everyone I dealt with was great! More
by pacheen
Employees Worked With
September 17, 2021
Great experience John Doyle was a great help and would recommend others to get a car here. recommend others to get a car here. More
by nyrangers728
September 17, 2021
Joe Esposito. Mike Finn, and Neil are second to none when it comes to customer service and satisfaction! I wouldn’t go anywhere else! when it comes to customer service and satisfaction! I wouldn’t go anywhere else! More
by Tbirds0511
September 17, 2021
My experience working with Karan was very pleasant. He was very open and honest and about what I did and did not need in a new car. He has a very approachable personality and made this purchase less stres was very open and honest and about what I did and did not need in a new car. He has a very approachable personality and made this purchase less stressful for sure! More
by Pat
