Back

Glen Toyota

Fair Lawn, NJ

4.6
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
Contact Dealership

23-07 Maple Ave

Fair Lawn, NJ

07410

Directions

By Type

Showing 4,133 reviews

July 14, 2024

Great dealership and nice employees. Recommend for sure! Great experience for a first timer. Thank you! More

by JMUNIZ423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores, finance manager
Jul 16, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 14, 2024

I was told that my recall would be fixed once they got the piece. When I went in for my next service it was not discussed with me even though I put it on the checklist to be done at the dealer. Another ti More

by samantha.p.rehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Cimillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can discuss the situation. Additionally, this makes no sense. Thanks Rob D GM

July 13, 2024

Very professional. Obviously a family run organization where everyone prides themselves on doing the right thing. I worked with Neil at first. He went on va cation and More

by dcrob212
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Dimaso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Croce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

July 12, 2024

Bruce was very professional and courteous, kept me up to date with repair on my car. Was helpful in directing me in getting to the appropriate people involved in getting my car repaired. Had issues earlie More

by kathykelly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kraiza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

July 10, 2024

Buen servicio aunque mucho tiempo de espera , también la labor es alta aunque es profesional, gracias More

by donbernabe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 10, 2024

The service was good, they were very kind and helpful when it came to selling us the vehicle and we felt confident and secure. More

by penelope.fermin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the awesome feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 09, 2024

Very friendly, thorough, and super clean. I was kept informed while my car was being serviced More

by judynese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 09, 2024

very friendly, welcoming, professional, facilities are clean. Brought my car in on a Saturday, without an appointment, they were very busy however made sure my car was looked at and fixed by the end of t More

by packerbacker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 08, 2024

We had a great experience. Very smooth. Our salesman Tom DiStefano was easy to work with and we had our car the same day! Javier Flores did our financing and was a pleasure to More

by JILL_IRWIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future for all your Service and vehicle needs! Rob D GM

July 07, 2024

Excelente servicio , el mejor lugar para comprar su auto . Me siento como en casa . Tengo años comprando carro en este dealer y no lo cambio lo recomiendo el mejor lugar More

by pichybrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Prado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Glen Toyota responded

¡Gracias! Nos sentimos honrados por sus increíbles comentarios y apreciamos su negocio. Nuestro personal está presionando para proporcionar una experiencia positiva y segura para todos nuestros clientes durante estos tiempos difíciles. ¡Esperamos verlos en el futuro! ¡Mantenerse a salvo! Rob D GM