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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
April 15, 2021
After visiting 9 dealers , 5 were Toyota I chose Glenn Toyota they had the Highlander with the equipment I wanted. Others were too pushy or would not sit and negotiate, it was take it or leave it. BTW I a Toyota they had the Highlander with the equipment I wanted. Others were too pushy or would not sit and negotiate, it was take it or leave it. BTW I am 100% pleased with my 2021 Highlander. More
by CAPTAINKNARF
Verified Customer
April 14, 2021
Everyone was very helpful, pleasant and professional. They explained everything to me.The whole process was easy to follow. My car was taken in for service on time. They explained everything to me.The whole process was easy to follow. My car was taken in for service on time. More
by LINDA1115.LD
Employees Worked With
Nick Lahr
April 14, 2021
For two years no one could figure out what was wrong with my car. Within two hours Tom at Glen Toyota fixed it. Waiting room was comfortable and the staff was courteous. Thanks for the great service! my car. Within two hours Tom at Glen Toyota fixed it. Waiting room was comfortable and the staff was courteous. Thanks for the great service! More
by Rosa
Employees Worked With
April 14, 2021
Service is great and very organized. Don't have to wait long. Rich went above and beyond to make sure I was taken care of. Also they thankfully took me without an appointment too, I was so thankful. Will k long. Rich went above and beyond to make sure I was taken care of. Also they thankfully took me without an appointment too, I was so thankful. Will keep getting my service done here! More
by meganmenary
Employees Worked With
Richard Jennings, Nick Lahr
April 13, 2021
Thorough exam found problem with radiator and some suspension components issues,as expected. Problems explained well,good job. Decided to replace radiator myself and let Toyota handle the suspension s suspension components issues,as expected. Problems explained well,good job. Decided to replace radiator myself and let Toyota handle the suspension stuff. More
by BRIZ57STILL
April 13, 2021
Great service and friendly staff. Freddy was very helpful about supreme customer service/satisfaction. The service was done in a very timely manner. Thank you! about supreme customer service/satisfaction. The service was done in a very timely manner. Thank you! More
by pliberty79
Employees Worked With
Freddy
April 13, 2021
The Sales Consultant,Jayson Mota-Herrera, did a fantastic job. I did not feel pressure at all. He was very thorough. Once I settled on the Camara, he turned things over to Bob in finance. I was out of there job. I did not feel pressure at all. He was very thorough. Once I settled on the Camara, he turned things over to Bob in finance. I was out of there in less than two hours with my new car. More
by FKABREL03
April 12, 2021
Not enough color options, finance department will try to screw you over with extras and Not set the same agreement as you and the sales person did. screw you over with extras and Not set the same agreement as you and the sales person did. More
by Ray
April 12, 2021
The guys at Glen took great care of us all the way through the leasing process from selecting a perfect car through negotiations- aces all the way through the leasing process from selecting a perfect car through negotiations- aces all the way More
by Bbenlisa
April 11, 2021
25 words min? Are you kidding? Ok. Excellent work. Excellent service. Bill and other personnel very helpful and explained new technology and the work performed. Excellent service. Bill and other personnel very helpful and explained new technology and the work performed. More
by Annnj
