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Glen Toyota
Fair Lawn, NJ
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,136 reviews
April 09, 2021
The work was completed quickly and efficiently. The staff is always professional and knowledgeable. It was easy to make an appointment that matched my schedule. staff is always professional and knowledgeable. It was easy to make an appointment that matched my schedule. More
by sginsberg7
Verified CustomerEmployees Worked With
April 08, 2021
The Service Department is wonderful at Glen Toyota. They are always professional and courteous. They explain everything clearly and I never feel like they are talking down to me because I am a woman. Jason are always professional and courteous. They explain everything clearly and I never feel like they are talking down to me because I am a woman. Jason, the head of service is the BEST. More
by lnphillips424
Employees Worked With
April 08, 2021
Glen Toyota provided great service and professional communication. The work was completed faster than I anticipated and the costs were reasonable. Friendly and knowledgeable staff. communication. The work was completed faster than I anticipated and the costs were reasonable. Friendly and knowledgeable staff. More
by juneson19
Employees Worked With
Freddy
April 08, 2021
The best service of any dealership. Very professional staff, fast and efficient. Special thanks to Darluis for all the attencion along with his manager Genaro. They got me driving the car I wanted and an staff, fast and efficient. Special thanks to Darluis for all the attencion along with his manager Genaro. They got me driving the car I wanted and answered every question I had. Highly recommend asking for him. More
by MENDEZ_KENNY
April 08, 2021
Richard Matos was amazing. Helped us and made us feel comfortable while we made our decision in purchasing. All seller should be like him. Friendly, knowledgeable, passionate, attentive and never rushed comfortable while we made our decision in purchasing. All seller should be like him. Friendly, knowledgeable, passionate, attentive and never rushed us through our decision. If you shop at Glen’s be sure to ask for Richard! More
by DH
Employees Worked With
Richard Matos
April 07, 2021
Nice customer service, the atmosphere was nice and clean .Answer questions, and was able to deliver in a timely manner. Over all great service. Thank you! .Answer questions, and was able to deliver in a timely manner. Over all great service. Thank you! More
by karenjames329 w
April 07, 2021
Always a pleasant experience at this dealership for service. Staff is friendly and knowledgeable. Never pushy. Service appointments are usually quick and staff keeps you updated along the way service. Staff is friendly and knowledgeable. Never pushy. Service appointments are usually quick and staff keeps you updated along the way More
by Lw250
Employees Worked With
Jonathan Handelsman, Nick Lahr
April 07, 2021
For the second time in a row, you guys do not fill my windshield washer fluid during an oil change. I had to buy the fluid and do it myself. windshield washer fluid during an oil change. I had to buy the fluid and do it myself. More
by shai.attas1
Employees Worked With
April 07, 2021
I found the dealership very comfortable and clean. All the staff was very friendly and professional. They made sure that I was kept informed as to the progress of my car and explained very clearly and in the staff was very friendly and professional. They made sure that I was kept informed as to the progress of my car and explained very clearly and in detail what was done to my car More
by rosemarymiano
Employees Worked With
Other Employees :
Ryan Christensen, Richard Jennings, Nick Lahr
April 05, 2021
I visit dealer for Oil Change . But Your agent did not give me any suggestion to take care future maintenance like tyre rotation , brake ,oils , any leakages , no detail inspection report made to run t give me any suggestion to take care future maintenance like tyre rotation , brake ,oils , any leakages , no detail inspection report made to run trouble free this van in future. More
by Gurvinder Khaneja
