Back

Glen Toyota

Fair Lawn, NJ

4.5
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country. If you have questions, please feel free to reach out to one of our store managers for assistance.
Contact Dealership

23-07 Maple Ave

Fair Lawn, NJ

07410

Directions

By Type

Showing 4,136 reviews

March 31, 2021

I thought that 195. Dollars was too expensive to install seat covers. Overall, this dealership is friendly and transparent when it comes to car repairs. They have kept my Camry on the rr. Road for More

by steve12556@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Distefano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darluis Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Dimaso, Jonathan Handelsman, Tom Jacobsen, Rich Morales, Johnny Cruz, John Doyle, Albert Chak
May 12, 2021 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

March 30, 2021

I met with Javier, who was very helpful, professional and more importantly, knowledgeable. It was a pleasant experience. I LOVE my new Toyota Camry SE! More

by MHernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Finn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Flores
Mar 31, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 29, 2021

Great service and people. Thank you so much! I would recommend this dealer. Fair prices and quality work. I have been going there for years. More

by hassan.imad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
Mar 31, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 28, 2021

ANOTHER GREAT EXPERIENCE! We have been dealing with Tom distefano for many,many years now. Service dept is equally Awesome! Jason does a great job there making sure the customer is cared for. More

by Coach-Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Baran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Distefano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Forkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 28, 2021

Very easy to deal with servicing the car at Glen. Staff is friendly and courteous and informative. Everything worked out just fine —and I was satisfied What would be icing on the cake would be to have t More

by JLISELLA54
Recommend Dealer
Yes
Employees Worked With
Nick Lahr
May 12, 2021 -

Glen Toyota responded

Thanks so much for the positive feedback! Glen Toyota certainly appreciates your business! Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 26, 2021

My service advisor, Freddy Padilla, was great. He My service advisor, Freddy Padilla, was great. He welcomed me when I arrived and quickly got my car into the service area. He took me to the waiti More

by LDONNELLY0407
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Freddy Padilla
Mar 27, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

March 26, 2021

I took RAV 4 there over year ago for paint recall. They took pics & said to wait for approval. I called through out year several X. Was told no approval yet. I work in healthcare & need my vehicle I’m good More

by Jonzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tatiana receptionist
May 12, 2021 -

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

March 25, 2021

Very bad communication skills between customer service (phone) employees and the service department. This is the second time I’ve had to bring my vehicle in a month and a half for the same problem, and I More

by Bethtaty1996
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bruce Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle drivers
Mar 27, 2021 -

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins at jforkins@glentoyota.com so we can rectify the situation. Thanks Rob D GM

Mar 27, 2021 -

Bethtaty1996 responded

Bperez1996@aol.com is my email. I have called Service department multiple times and nobody has returned my calls. I even called sales department and they took my information also. I can be contacted at (973) 851-1370. Ms. Perez

March 25, 2021

I never get coupons from Glen Toyota. Had front drums done and oil change. Prestige Toyota sent me a coupon today for $100 off brakes and $50 off oil change. Next time i will go there for discount. More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Jennings
March 25, 2021

Very nice staff and service. It took 2 hours for a routine oil change and inspection. Thought it was a bit long to wait that I had an appointment More

by THREEKITTYS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Christensen, Richard Jennings, Nick Lahr
Apr 24, 2021 -

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

...
207
...