Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,133 reviews
June 28, 2020
In the past, we've always had a good experience but this time was not the same; we were disappointed. I asked one of the associates if my car was ready and he barely answered me while walking away. When I g time was not the same; we were disappointed. I asked one of the associates if my car was ready and he barely answered me while walking away. When I got there, I told them what I needed which included a tire rotation. After waiting, they told me I needed a tire rotation and ended up waiting over an hour more for them to do that. I told them from the beginning that I needed one. It was as if they ignored me. Very disappointed. My appointment was at 8:30 and I did not leave until after 1pm. More
by SANTOS.MERCADO87
Verified CustomerEmployees Worked With
June 28, 2020
Glen Toyota Dealership are all great people. My Salesperson Jason Motas did a fantastic job with me making this deal happen, he is very professional and I will recommend this Dealership!!!! Salesperson Jason Motas did a fantastic job with me making this deal happen, he is very professional and I will recommend this Dealership!!!! More
by DFARIA1010
Employees Worked With
Jayson Mota-Herrera
June 27, 2020
Great sales guy , was very helpful with explaining everything about the Tacoma ! He was a straight forward get to the point guy . Sales even went out of his way to drop off truck. everything about the Tacoma ! He was a straight forward get to the point guy . Sales even went out of his way to drop off truck. More
by amarkwire
Employees Worked With
Rich Morales
June 27, 2020
Very good service very good team very courtesy device very clean all employee were there mask very good excellent service will recommend to all good very clean all employee were there mask very good excellent service will recommend to all good More
by Doreen
Employees Worked With
Other Employees :
Ryan Christensen, Richard Jennings, Nick Lahr
June 27, 2020
Outstanding experienceMy salesman - Neil Dimaso was Outstanding experience My salesman - Neil Dimaso was great. Finance was easy to deal with. Look forward to a continued relationship on future p Outstanding experience My salesman - Neil Dimaso was great. Finance was easy to deal with. Look forward to a continued relationship on future purchases and service More
by BRONCATELLOM
June 27, 2020
John Doyle was very helpful explaining our options and understanding our needs. We felt very comfortable during the entire process and never felt pressured to make a decision before we were ready. understanding our needs. We felt very comfortable during the entire process and never felt pressured to make a decision before we were ready. More
by HOOSIERKLM
June 25, 2020
GREAT JOB - ALWAYS!!! Love Glen Toyota. I have my RAV 4 for the past 11 years and it is still humming like new - thanks to the great job done by the Service Department. Love Glen Toyota. I have my RAV 4 for the past 11 years and it is still humming like new - thanks to the great job done by the Service Department. More
by beldeen
Employees Worked With
June 25, 2020
Always use this dealership for maintanace in wife's Corolla. Always fast and curtious. Always a pleasent experience. Convinient location. Etc...etc.. Etc. Etc. Etc. Corolla. Always fast and curtious. Always a pleasent experience. Convinient location. Etc...etc.. Etc. Etc. Etc. More
by Ryvlad
Employees Worked With
Neil Dimaso, Johnny Cruz, Richard Jennings
June 25, 2020
Purchase of vehicle handled quickly and efficiently Have been dealing with Glen on and off for many years. Usually come to terms on a vehicle mostly leasing arrangements. Tom had everything ready when I Have been dealing with Glen on and off for many years. Usually come to terms on a vehicle mostly leasing arrangements. Tom had everything ready when I arrived so it was all about signatures. More
by John Norton
June 25, 2020
The people in the Service Department are very pleasant. I arrived early for my appointment and was taken right away. The screen in the waiting room tells you exactly where your car is at all times. No wo I arrived early for my appointment and was taken right away. The screen in the waiting room tells you exactly where your car is at all times. No wondering what is going on. The waiting area was spotless. Insporeciated the car wash. More
by JAABATE
Employees Worked With
Richard Jennings
