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Glen Toyota
Fair Lawn, NJ
4,133 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer'...
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Today:Open today 9:00 AM - 8:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,133 reviews
November 26, 2019
Courteous staff Very courteous and pleasant to deal with. Worked with us until we found a acceptable ground. Thanks! Monica and mike were a pleasure to deal with!!! Very courteous and pleasant to deal with. Worked with us until we found a acceptable ground. Thanks! Monica and mike were a pleasure to deal with!!! More
by bipsly715
Verified Customer
November 26, 2019
Competent, caring, efficient, friendly, timely See above. From the desk personnel to the service people couldn’t say enough good things about them. I depend on them to be the best and they are. Tha See above. From the desk personnel to the service people couldn’t say enough good things about them. I depend on them to be the best and they are. Thank you More
by HELVANDENBE
November 26, 2019
Exelent service thanks Very nice and always helpfull with all my vehicules I have been in the same dealer for about 13 years and Im feel very happy to be a customer of Glen Very nice and always helpfull with all my vehicules I have been in the same dealer for about 13 years and Im feel very happy to be a customer of Glen Toyota More
by JOSEREBZA6@HOTMAIL.COM
Employees Worked With
November 26, 2019
Took very long time to finish service the car This time i waited to long for them to finish servicing the car I didn’t do snug work to the car just oil change and installed a new battery i almost This time i waited to long for them to finish servicing the car I didn’t do snug work to the car just oil change and installed a new battery i almost missed my work More
by Tsay
Employees Worked With
Richard Jennings
November 25, 2019
From tune up, replacing rear shocks and battery, etc Dropped off early Sat morning for a major service for my truck.I was offered a brand new loaner car for that day. The service was excellent and very Dropped off early Sat morning for a major service for my truck.I was offered a brand new loaner car for that day. The service was excellent and very accommodating to their customer needs. More
by enivra
Employees Worked With
Ryan Christensen
November 24, 2019
Scheduled maintenance Was in and out with my early Saturday appointment. Like the car wash. Made the car look like it was at delivery. Too bad that it rained the next day. Was in and out with my early Saturday appointment. Like the car wash. Made the car look like it was at delivery. Too bad that it rained the next day. More
by Thewiechmanns
Employees Worked With
Ryan Christensen
November 22, 2019
Purchase Took time to go over my options to lease or purchase. Took time to see how much I could afford. Offered me a cup of coffee. Took time to go over my options to lease or purchase. Took time to see how much I could afford. Offered me a cup of coffee. More
by jpdp28
Employees Worked With
Rich Morales
November 22, 2019
Wheel alignment still not right My alignment is still not right after 3 visits. My car still pulls to the right. Frustrating the technicians can't seem to fix it. My alignment is still not right after 3 visits. My car still pulls to the right. Frustrating the technicians can't seem to fix it. More
by blockheads40
Employees Worked With
November 21, 2019
Excellent customer service. Was in for a regular scheduled 5-6 month checkup. The customer service was polite, professional, and thorough. All work was performed in an efficien Was in for a regular scheduled 5-6 month checkup. The customer service was polite, professional, and thorough. All work was performed in an efficient, timely manner. Highest commendation in particular should go to Jason, the representative I dealt with. He was a very polite and helpful young man with an extremely positive attitude. He seems to really enjoy working with people and makes the experience a positive one. Overall an excellent asset to the Glen Toyota team. More
by BC
Employees Worked With
November 21, 2019
Service Great service. In and out in an hour. Nicole was very nice. Would highly recommend Glen Toyota to my friends. Very nice waiting room with tv Great service. In and out in an hour. Nicole was very nice. Would highly recommend Glen Toyota to my friends. Very nice waiting room with tv More
by rs4trade
Employees Worked With
Nicole Willis
