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Glen Toyota
Fair Lawn, NJ
4,136 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,136 reviews
October 10, 2019
Straight forward Salesman was clear about choices and not pushy. We came in hoping to buy a car and left with a car which met my needs. Salesman was clear about choices and not pushy. We came in hoping to buy a car and left with a car which met my needs. More
by Ruth
Verified Customer
October 09, 2019
Excellent service. This was a very pleasant experience. A short wait and very good coffee machine and bagels makes this a good experience. Staff was very professio This was a very pleasant experience. A short wait and very good coffee machine and bagels makes this a good experience. Staff was very professional and pleasant. More
by Teresa
Employees Worked With
Ryan Christensen
October 09, 2019
Service Excellent service . I didn’t have appointment but they were very friendly and professionally. Good people and service I will always go back. Thanks bi Excellent service . I didn’t have appointment but they were very friendly and professionally. Good people and service I will always go back. Thanks bill and Ryan More
by XZWANGMD
October 04, 2019
Very good service. Service advisor Richard was very nice and knowledgeable about the vehicle I have. I'm very happy with the results of the service done to my 2019 RAV 4 Service advisor Richard was very nice and knowledgeable about the vehicle I have. I'm very happy with the results of the service done to my 2019 RAV 4. More
by DINACAB
Employees Worked With
Richard Jennings
October 02, 2019
Representative was outstanding! From start to finish our representative Natale was outstanding! He listened to what we needed as clients and helped us from beginning to end. He expl From start to finish our representative Natale was outstanding! He listened to what we needed as clients and helped us from beginning to end. He explained all our new vehicle’s gadgets and features and made sure I understood it all. Will definitely recommend this Toyota! More
by DKOTSIOTAS
Employees Worked With
Natale Dimaso
October 02, 2019
My repair The service rep was great and very responsive, I was a bit disappointed with the repair, If the machinist test drive my car to ensure the problem was The service rep was great and very responsive, I was a bit disappointed with the repair, If the machinist test drive my car to ensure the problem was resolved, I would not had to return the next day and had it checked and repaired again. All went well the second time. More
by Gigoleetaylor
Employees Worked With
October 02, 2019
Overall, pretty great Price and customer service was wonderful. Only room for improvement is in service time 2 hrs for an oil change with an appointment seems excessive Price and customer service was wonderful. Only room for improvement is in service time 2 hrs for an oil change with an appointment seems excessive More
by nichole_arel
Employees Worked With
Nicole Willis
October 01, 2019
Excellent service I was very impressed with the new service center, excellent customer service, the mechanic was very professional and was able to determine the cause o I was very impressed with the new service center, excellent customer service, the mechanic was very professional and was able to determine the cause of the sound in my vehicle within a short period of time, I will definitely return to Glen Toyota’s service center for all future service needs. More
by Ruby Tooma
Employees Worked With
Bill in service
October 01, 2019
Wonderful An amazing experience, from the time I walk into the showroom and met Tom S. He went over and above the features of the car and answer all my question An amazing experience, from the time I walk into the showroom and met Tom S. He went over and above the features of the car and answer all my questions. All of the staff I meet at Glen Toyota were amazing, the manger John, the finance gentleman and the lady who went over the settings for my new car. Gave me a feeling of family. Thank you, you are the best! ETR More
by ETR
September 30, 2019
Glenn Toyota great dealership From purchasing a car or to servicing your car you couldn’t ask for a better dealership than Glenn Toyota! The sales people service technicians and From purchasing a car or to servicing your car you couldn’t ask for a better dealership than Glenn Toyota! The sales people service technicians and their finance department. More
by Pat
