Glen Toyota

Professional Since I’ve been bringing my car to this service center they’ve been very courteous and professional towards me and my vehicle. If something is wearing Since I’ve been bringing my car to this service center they’ve been very courteous and professional towards me and my vehicle. If something is wearing down I’m notified before action is taken, they leave the choice with the customer but they let you know of the consequences if not handled. I trust Glen Toyota More

Great customer service The staff members are very helpful. They are very professional and knows you by name. The bagels are wonderful and the coffee choices are great. The staff members are very helpful. They are very professional and knows you by name. The bagels are wonderful and the coffee choices are great. More

Pleasant, Very relaxied atmosphere, didn't feel pressured, everyone was very polite. My sales person was very cooperative, helpful and pleasant. I will cert Very relaxied atmosphere, didn't feel pressured, everyone was very polite. My sales person was very cooperative, helpful and pleasant. I will certainly have him help me when I am ready for a new car. More

It was just ok. I brought my car in for a routine maintenance (oil change, tire rotation, etc.) at 8 AM. When I brought it in, they told me it would be a couple hours I brought my car in for a routine maintenance (oil change, tire rotation, etc.) at 8 AM. When I brought it in, they told me it would be a couple hours so I decided to go home and wait, at this time the attendant told me it will be ready by 12. Noon came and went at at 1230 I called to check on the status of my car. At this time, my attendant was out to lunch so the lady who took my call was unable to check on the status without him. She took a message and said he would call back when he returned at 1. Around 1:20 still no word so I tried calling back again. It took me 3 times to call because the first 2 times, it went to voicemail and i did not want to leave a message at this point. Finally, I got through and after being put on hold for a few minutes my attendant was finally free to talk. He mentioned they had just started my car (so much for it being ready at 12) and that it would be ready at 2. I went to pick my car up at 2 and had to wait an additional 30 minutes. At this point I had seen the manager who apologized and made sure things got finished in a timely fashion. This has never happened to me before so I was a little upset and disappointed with this service center. More

Routine service Job well done. Everyone was very polite and helpful. Service performed in a competent and timely fashion. Have nothing else to say.... Have nothing el Job well done. Everyone was very polite and helpful. Service performed in a competent and timely fashion. Have nothing else to say.... Have nothing else to say ... More

Service Professionalism Great personnel staff the Service Center. Nicole remembers the names of regular customers and believes in Service with a Smile!! I trust the profess Great personnel staff the Service Center. Nicole remembers the names of regular customers and believes in Service with a Smile!! I trust the professionals at Glen Toyota. More

Very friendly staff, service done questionable Staff is so friendly and helpful makes up for service errors somewhat. Bruce is very nice and knowledgeable . He always addresses my concerns and corr Staff is so friendly and helpful makes up for service errors somewhat. Bruce is very nice and knowledgeable . He always addresses my concerns and corrects them when brought to his attention. More

thanks a lot to Nicole Willis help to my Venza. great job. my 2009 Corolla's painting issue was still hanging for about 3 months. I am not happy about that. hope to get solved doon... Mike help me to file repo my 2009 Corolla's painting issue was still hanging for about 3 months. I am not happy about that. hope to get solved doon... Mike help me to file report and I understood he was absent by accident then Jason help to followup. I got no updates info from them at all. I am looking forward to have answer soon. the Toyota Corolla white paint issue got so bad - worse and worse every day. again hope to get this paining problem solved very soon. More

Very good It was very good even though it took 2 1/2 hours to do it was a pleasant experience. Salesman was helpful and friendly and understood everything we w It was very good even though it took 2 1/2 hours to do it was a pleasant experience. Salesman was helpful and friendly and understood everything we wanted in our new vehicle. More