Glen Toyota

Repeat customer This dealership was very professional. Tom D help me take care of all of my needs and remembered me as a repeat customer from over three years ago and This dealership was very professional. Tom D help me take care of all of my needs and remembered me as a repeat customer from over three years ago and provided an overall great experience. More

Mini van was sold at a decent price. Darius was very helpful Good service provided by Darius and Mike. Helpful and worked with us to find the vehicle that accommodates our family. Thank you or your service! Good service provided by Darius and Mike. Helpful and worked with us to find the vehicle that accommodates our family. Thank you or your service! More

Purchasing a new car As a consumer, first do your homework. Decide what is very important to you. Secondly, when chosing a sales rep, feel comfortable with he/she. Make su As a consumer, first do your homework. Decide what is very important to you. Secondly, when chosing a sales rep, feel comfortable with he/she. Make sure the rep understands your criteria. More

Great 5 star service Great service department. Appointment on time. Staff is friendly and professional. Everyone we have dealt with at this location is great. That is why Great service department. Appointment on time. Staff is friendly and professional. Everyone we have dealt with at this location is great. That is why we switched from another dealer to Glen Toyota. Sales, service and finance are 5 star. More

Professional and Friendly My salesperson, Johnny was great. He wasn’t pushy and took the time to explain everything. There were no hidden fees and he was upfront about all cost My salesperson, Johnny was great. He wasn’t pushy and took the time to explain everything. There were no hidden fees and he was upfront about all costs. More

First service I was pleasantly surprised by the friendliness of the service mgr. Also the waiting area was clean, well stocked, and comfortable. The service took le I was pleasantly surprised by the friendliness of the service mgr. Also the waiting area was clean, well stocked, and comfortable. The service took less time than anticipated and my car came back CLEAN! Not much more I could ask for. More

Great Service, Longer Wait Than Promised, Unsolvable Problem I have to start by saying that the service I received was excellent. Staff was attentive and explained my car's issues clearly. On the downside, I w I have to start by saying that the service I received was excellent. Staff was attentive and explained my car's issues clearly. On the downside, I was told via telephone that everything would take approximately a half hour. It took an hour and a half. The time was not a big deal, but I'd have preferred to have a more realistic time estimate. My biggest area of disappointment honestly reflects on my vehicle, not on the service center. I brought my car in twice for the same problem, which could not be solved. This was not the fault of the dealership, but it is nonetheless, an ongoing problem with my Toyota vehicle that makes me question whether my next car will be a Toyota (after having owned 4). So in short, the service was excellent, but I feel that to write an honest review I do have to express my frustration with the lack of resolution to a problem, even though the problem has far more to do with the vehicle design than with the service. More

Excellent service I make the appointment just a day before. The services team don’t waste any time, they took my car immediately, they did all what I asked for it in t I make the appointment just a day before. The services team don’t waste any time, they took my car immediately, they did all what I asked for it in timely manner and with very high performance. Overall it is outstanding and great service More

Lease Was the easiest experience I’ve ever had at a dealership. Everyone was nice and helpful. I also didn’t feel pressured at any time. Was the easiest experience I’ve ever had at a dealership. Everyone was nice and helpful. I also didn’t feel pressured at any time. More

Liars and cheats!! Do not buy from this crooked dealer!!! My husband’s family used to own a Jeep dealership 10 years ago and we went to Glen Toyota to purchase a used Je Do not buy from this crooked dealer!!! My husband’s family used to own a Jeep dealership 10 years ago and we went to Glen Toyota to purchase a used Jeep. Long story short, after many tries to get them to do right after their F & I guy, Sam Zeidan, lied to us about a service contract, the general manager, Robert Daland, refused to cover the $400.00 claim and told us we should have known better that he was lying. Sam, when we said we thought he was wrong, swore up and down that Toyota was different and we could bring our car anywhere. Sam swore that he knew people who did it and even swore on his family. If they treat an former dealer like this and we were lucky enough to catch it early, imagine the lying they do to other customers. I gave them many opportunities to do the right thing. His answer was always, “You should have known better.” I wouldn’t buy a used toilet from them. I have a 4 page document listing dates, times, people I spoke with and what I was told. I would be very happy to give you the full story if you want it. More