Glen Toyota

Quick and tech explain everything to the customers My first time there thought I was do for a oil change and was wrong did not need one . The tech explained to me when I should come back and for servic My first time there thought I was do for a oil change and was wrong did not need one . The tech explained to me when I should come back and for service and the condition of my care at this point . Was very pleased More

Bad mechanic services Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attendin Need to have more friendly employee and ypu mechanic pay attention to the costumer not their cell phone. Besides that Bruce did a good job in attending my needs . More

Service from Glen Toyota New Service Center facility is terrific. Replaced a tire with a slow leak. Andrew was diligent and communicative. I look forward to all service calls New Service Center facility is terrific. Replaced a tire with a slow leak. Andrew was diligent and communicative. I look forward to all service calls at Glen Toyota. More

Awesome The people working there were friendly. We were served coffee and bagels while we waited, plus there was a place for us to charge our phones and other The people working there were friendly. We were served coffee and bagels while we waited, plus there was a place for us to charge our phones and other plug-in gadgets. More

Very nice staff The only thing I wasn't happy where I bought my truck on a Tuesday and the following Tuesday the interest went to was 0.9 I was not happy With that I The only thing I wasn't happy where I bought my truck on a Tuesday and the following Tuesday the interest went to was 0.9 I was not happy With that I lost out on the 0.9 More

Glen Toyota of Fair Lawn....ask for Neil The guys at Glen Toyota were absolutely amazing and stayed late in order for me to get my dream car! I would highly recommend them! The guys at Glen Toyota were absolutely amazing and stayed late in order for me to get my dream car! I would highly recommend them! More

Misleading I have come in in 2015 to "trade" my expiring Prius lease for a another one since I was happy with the car. The salesman told me that my car is in a I have come in in 2015 to "trade" my expiring Prius lease for a another one since I was happy with the car. The salesman told me that my car is in a perfect shape and I am over mileage that was in the contract. He then raised the monthly payment for me to cover the cost of the excess mileage by paying more through monthly payments. Two years later I have Glen Toyota Financial after me with $1400 invoice for damages on the car and exceeded mileage. Now I get collection agency calls as well. I did go back to Neil Dimaso and after speaking to his manager John Kraiza he simply said that he is sorry, but nothing can be done. Amazing what Glen Toyota is trying to try and get away with. I just filed small claims with Bergen County Court against Gelen Toyota in Fair Lawn. More

Outstanding Best experience in a long time dealing with car sales. My sales rep was curtious, and friendly. The process was swift and I took my new vehicle home t Best experience in a long time dealing with car sales. My sales rep was curtious, and friendly. The process was swift and I took my new vehicle home the same day while leaving my original transportation locked up in a secure place, thank you glen Toyota More

All around pleasure to work with I can not say enough positive things about Mike. He is smart, personable, and professional. He is very transparent about the entire purchase process a I can not say enough positive things about Mike. He is smart, personable, and professional. He is very transparent about the entire purchase process and able to explain everything in simple terms. His trustworthiness is apparent by his impeccable follow through skills. Glen Toyota is very lucky to have Mike as part of their team. He is exactly what a finance manager should be. Neil was my salesperson and I felt like he took care of me like I was family. He was available even on his day off and made the entire car buying process simple and easy. I would recommend anyone who is looking for a seamless experience for their next car purchase to work with Neil. More

Female buyers beware While the beginning of the appointment started off well as we got down to discussing price our salesman was downright condescending and rude. He did n While the beginning of the appointment started off well as we got down to discussing price our salesman was downright condescending and rude. He did not respect our budget and kept telling us that we did not know what a deal we were getting. He kept walking away multiple times through out the process and when we spoke about checking out a few other cars at other dealerships he became even more defensive and implied that we'll be crawling back to this dealership. Dealerships are a dime a dozen. After reading more reviews about this dealership it makes me feel like they are completely sexist and have a lack of respect for women as i've seen and heard of negative experiences all from females about this dealership. There's no way i would recommend this dealership to any female I know. More