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Glen Toyota
Fair Lawn, NJ
4,135 Reviews
Glen Toyota is a family owned and family run business. Here ~ the dealer is in!! Everyday. Our reputation for customer service before, during and after the sale is important to us, and we value your opinion. Thank you for coming to DealerRater and reviewing our page. If you came here to leave a review, THANK YOU. If you came here to check our reviews, THANK YOU also. We understand the value of our customer's opinion and we are determinded to make our reputation, one of the best in the country.
If you have questions, please feel free to reach out to one of our store managers for assistance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,135 reviews
April 02, 2023
Nice dealership, only issue I had is that I stopped by day before as walk in and was told hour half wait…so I then made appointment for following day so I wouldn’t wait. Routine oil change and pulling na day before as walk in and was told hour half wait…so I then made appointment for following day so I wouldn’t wait. Routine oil change and pulling nail out to 2-3 hours? Not sure if my expectations should be different? More
by Jesuess
Verified CustomerEmployees Worked With
Mickey Mouse
April 01, 2023
Easily available appointments. Easy to reschedule appointments. On time for appointment. Short servicing time. Reasonable pricing. Didn't suggest more servicing than necessary. Easy to reschedule appointments. On time for appointment. Short servicing time. Reasonable pricing. Didn't suggest more servicing than necessary. More
by Jmslohr
Employees Worked With
Other Employees :
Not sure I dealt with all of the above. I think Nicholas received the car and called me when it was ready. Very nice., Juan Cordon, Kelsey Cimillo
March 31, 2023
Through and efficient service. Politeness and speedy service personnel. Informative discussion concerning the importance of the service needed for vehicle. Extremely pleased. Politeness and speedy service personnel. Informative discussion concerning the importance of the service needed for vehicle. Extremely pleased. More
by MARKTWAIN3
Employees Worked With
Kelsey Cimillo
March 31, 2023
This dealer is nice , professional, and courteous. My experience with them is always pleasant. The advisor, Bruce is excellent. My experience with them is always pleasant. The advisor, Bruce is excellent. More
by WAISUNHSIEH
Employees Worked With
March 30, 2023
Great service and good suggestion on the alignment needed for the tires. The service was good and efficient for the tires. The service was good and efficient More
by Pequitascv
Employees Worked With
Other Employees :
Juan Cordon, Kelsey Cimillo
March 29, 2023
It was a pleasure working with Freddy and the service center mechanics were great too. I really appreciate the support, always accommodating. Thank you. center mechanics were great too. I really appreciate the support, always accommodating. Thank you. More
by antonayvas
Employees Worked With
March 27, 2023
Glen Toyota - specifically Jayson, Miguel, and Mike - has been huge help in us buying our car. Jayson always texted us with updates and made sure everything was taken care of. We really appreciate their help been huge help in us buying our car. Jayson always texted us with updates and made sure everything was taken care of. We really appreciate their help throughout this process!! More
by Amjad Chowdhury
March 27, 2023
Fixed my issue quickly with no charge and no appointment needed. The shop and the waiting area were very clean and well kept needed. The shop and the waiting area were very clean and well kept More
by jforkins
Employees Worked With
Other Employees :
Juan Cordon, Kelsey Cimillo
March 25, 2023
Exellet customer service. Vary happy with their work. We ‘ll use them again in the future. Vary happy with their work. We ‘ll use them again in the future. More
by F.c
Employees Worked With
March 25, 2023
Wait time was less then 1 hr Great service , very professional . They also answer all my questions I had . professional . They also answer all my questions I had . More
by jackieplewa
Employees Worked With
