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Glenbrook Dodge Chrysler Jeep Fiat

Fort Wayne, IN

4.9
3,037 Reviews
Glenbrook Dodge Chrysler Jeep has been serving the city of Fort Wayne and the surrounding areas for over 40 years. We offer a wide range of services for our customers including New & Pre-Owned vehicle sales & leasing, a top tier Service Department with highly trained technicians and all the latest technology to service your vehicle as well as a fully stocked Parts Department that carries thousands of OEM parts to get your vehicle back on the road as quickly as possible. We even offer a complete Collision Center that services all makes & models. Come visit us and find out why Glenbrook Dodge Chrysler Jeep is the very best place to buy a new or pre-owned vehicle and have your vehicle serviced or repaired. We look forward to serving you.
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100 W Coliseum Blvd

Fort Wayne, IN

46805

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Showing 3,037 reviews

December 07, 2023

Staff greeting me when I walked in and were very professional. Would recommend to family and friends More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive feedback about our professional staff at Glenbrook Dodge Chrysler Jeep. We hope your family and friends enjoy their time with us as much as you did.

December 05, 2023

Greg Michaels Worked with me on choosing my first vehicle! I felt no pressure on having to choose a car like most other places do. Greg made the process very fast and easy for me and I Will recommend More

by ashlynnw726
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Michaels
Dec 05, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We're glad to hear you had a positive experience with Greg Michaels. The car-buying process should be straightforward and comfortable. We appreciate your recommendations!

December 04, 2023

I had an appointment for a recall. The service team got right to the issue and returned with my RAM completed sooner than I expected!! Excellrnt team to work with. More

by chuckirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace
Dec 04, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Appreciate the high ratings for our service team at Glenbrook Dodge Chrysler Jeep. Pleased to know your RAM was prepared ahead of schedule. Thanks a bunch for trusting us!

December 02, 2023

Very friendly , efficient- stayed within my budget and did not try to over sell me More

by Serranolaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Knight
Apr 12, 2024 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for acknowledging the efforts of Glenbrook Dodge Chrysler Jeep team. We take pride in our honest, budget-friendly service. We appreciate your 5-star rating!

November 30, 2023

The service provided on my last visit was great. I had an appointment for installation of four new tires. The work was completed in a timely manner. Dave Penna was the Service Advisor that I wo More

by ycristman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

We appreciate your positive feedback on the tire installation service at Glenbrook Dodge Chrysler Jeep and we'll pass your compliments on to our Service Advisor. Our team always aims to provide efficient work for all customers. Thank you.

November 29, 2023

DeAndre has an awesome attitude and personality. He was sure to answer all my question and and worked with me to not only ensure I got the vehicle I liked but that payments were manageable. Thank y More

by Donna H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Runyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeAndre Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

It's great to hear you had a positive experience with our Glenbrook Dodge Chrysler Jeep sales representative, who was able to help find the right vehicle with manageable payments. Thanks for your high rating and kind review.

November 29, 2023

Yesterday I went for an oil change, they told me it would be quick because they didn't have anyone on the list and I was the first, they left me waiting for 2 hours, apart from that they didn't even inflate More

by johansebastiansepulvedadiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace, Caralyne Reiff
Nov 30, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Hello, I would greatly appreciate the chance to speak with you regarding your experience with our Service Team's communication and the services completed on your vehicle. Please contact me at your earliest convenience. Your satisfaction is important to us here at Glenbrook Dodge Chrysler Jeep. Matt McKibben General Manager vip@glenbrookdodge.com

November 29, 2023

Stopped in for an oil change and tire rotation. Got it in pretty quickly. Team kept me informed the whole time. Great service, friendly team, great communication. Couldn’t ask for anything more!! T More

by Scott.stlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for the positive feedback on our quick oil change and tire rotation services. It's good to hear our communication met your needs. We appreciate you choosing Glenbrook Dodge Chrysler Jeep for your auto services.

November 25, 2023

So I went in to trade in my wife’s car, I am the one that does the negotiating due to my work being mor flexible and I used to work in the car industry. Anyway I had seen a post on a Facebook group from Erik More

by Cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tuttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jones, Erika Alfaro
Dec 08, 2023 -

Glenbrook Dodge Chrysler Jeep Fiat responded

Thank you for sharing your positive experience with Erika and Ryan Tuttle at Glenbrook Dodge Chrysler Jeep. Your words about the negotiation process and our team's attentiveness truly reaffirm their dedication to customer service. We appreciate your business, thank you once again.

November 23, 2023

Service department is amazing buying a car not so much! Still in shock that a jeep with 10,000 miles needed a sensor replaced for over 700.00 More

by cathiew60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Naag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Wallace, Caralyne Reiff
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