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Gloucester Toyota
Gloucester, VA
455 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 455 reviews
January 25, 2024
I found the vehicle I was looking for online at Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and comfortable in. Great customer service, not pushy at all, and really looked after my interests. More
by Rdr4720
Helpful January 22, 2024
Our total experience was great in buying this car. Our sales person was fantastic and the entire staff that work with us was great Our sales person was fantastic and the entire staff that work with us was great More
by Emeninta
January 05, 2024
I have always used Gloucester Toyota for my Toyota maintenance. Great customer service and workmanship. Thank you Gloucester Toyota for all the work and great experiences! maintenance. Great customer service and workmanship. Thank you Gloucester Toyota for all the work and great experiences! More
by kaltavares
December 23, 2023
Absolutely brilliant service . Steve was brilliant explaining the vehicle to my wife . From the test drive to the paper work was a quick and enjoyable time . Definitely using these Steve was brilliant explaining the vehicle to my wife . From the test drive to the paper work was a quick and enjoyable time . Definitely using these guys from now on . Top service More
by William
Employees Worked With
December 22, 2023
Close to home easy to negotiate with. Good rating from sales through finance and delivery. Good rating from sales through finance and delivery. More
by jmobjack
December 18, 2023
I go to Gloucester Toyota because they take good care of my car in a timely way and with a professional manner. I bought my Camry there in 2016 and have continued as a customer ever since. The sales and se my car in a timely way and with a professional manner. I bought my Camry there in 2016 and have continued as a customer ever since. The sales and service centers are very accommodating. I appreciate the employees and their service very much. More
by MLM
December 12, 2023
Over the years Gloucester Toyota has been reliable, honest, quick and does quality work. They have yet to let me down! I’d like to add their customer service team greets you with a smile, is always fri honest, quick and does quality work. They have yet to let me down! I’d like to add their customer service team greets you with a smile, is always friendly and knowledgeable. They keep the place clean too! I will continue to do business with them. More
by Sherrin757
Employees Worked With
November 24, 2023
Been using them for a while now good people great atmosphere if your car is in need of service I suggest you stop by and speak with themAsk for Hollie or Justin they’ll take great care of you atmosphere if your car is in need of service I suggest you stop by and speak with themAsk for Hollie or Justin they’ll take great care of you More
by Cecilkeemer
November 20, 2023
Good service and reasonable prices. Wait times tend to be long. Friendly staff in the shop and checkout. Wait times tend to be long. Friendly staff in the shop and checkout. More
by magnaninick
October 18, 2023
Salesman was helpful and knowledgeable. Finance person very efficient. They both answered all of my questions and made me confident to decide to purchase a preowned vehicle, a different bra Finance person very efficient. They both answered all of my questions and made me confident to decide to purchase a preowned vehicle, a different brand than offered new at the dealership. More
by RB
