
Golling Chrysler Dodge Jeep Ram
Bloomfield Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,734 reviews
Excellent service and staff very nice experience at the dealer shop should try to reduce waiting time dealer shop should try to reduce waiting time More
I have always received the best treatment from everyone, from Francis as my sales rep, through the leasing and business office, cashiers, service writers, body shop. I have always had great experiences. from Francis as my sales rep, through the leasing and business office, cashiers, service writers, body shop. I have always had great experiences. More
I purchased a number of vehicles from Golling a while ago. I had a number of Fords in between, but returned to Golling when I wanted a Jeep! ago. I had a number of Fords in between, but returned to Golling when I wanted a Jeep! More
This was my second or third visit to a jeep dealership attempting to find a quality service experience, I went because of the great reviews on here. I went on a saturday, which was clearly a mistake but i attempting to find a quality service experience, I went because of the great reviews on here. I went on a saturday, which was clearly a mistake but it worked for my schedule. I came in with a genuine concern about my tires being out of round or that something wasn't balanced correctly due to a vibration at a specific speed. my service advisor greeted me with disdain when i told him I wanted help diagnosing a problem and seeing the tires on the balancer myself to know what the issue is. after going back and forth and needing an oil change I waited a very long time to be told that I have cupping on my tires. I asked for the specific measurements for each tire and they gave me a one-liner stating the general service report. these guys tried their best to do absolutely bare minimum. when I got home I realized a tech scraped my fender flare with the torque wrench. Didn't even bother contacting them after my experience to raise that concern. If you want to feel respected and not hear rude or inappropriate comments in the waiting area by other employees of this dealership, please go somewhere else. More
Followed Nas, from a previous Dealership. Very hungry for your satisfaction! I actually adopted him,I always give him first chance at Bat ! Very hungry for your satisfaction! I actually adopted him,I always give him first chance at Bat ! More
Steve was very easy and wonderful to work with. He was extremely helpful in getting my daughter in the right car for her! I would definitely recommend him and the dealership for sales. He was extremely helpful in getting my daughter in the right car for her! I would definitely recommend him and the dealership for sales. More
I purchased a new van from this dealer and the service I received was excellent. Hunter was very patient with me and answered my questions and showed me how everything worked. I would highly recommend him t received was excellent. Hunter was very patient with me and answered my questions and showed me how everything worked. I would highly recommend him to my friends and family. More
MINAS HABIB WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED — , GOLLING CHRYSLER OF WEST BLOOMFIELD I was referred to Minas Habib at Golling Chrysler Dodge Jeep Ram in West Bloomfield by a very go EXPERIENCED — , GOLLING CHRYSLER OF WEST BLOOMFIELD I was referred to Minas Habib at Golling Chrysler Dodge Jeep Ram in West Bloomfield by a very good friend of ours who claimed this was one of the best dealerships in the area. I came in excited, prepared, and ready to lease a new Grand Cherokee. What I experienced instead was an absolute disaster of customer service, professionalism, and accountability — and I’m still paying the price for their failures. Let me be clear: Minas Habib created a financial nightmare for me, and this dealership has done nothing to fix it. From the beginning, I told him I was returning my current Jeep lease and starting a new one. He asked for my lease agreement and the payoff amount. I provided both — directly at his desk. He didn’t bother to review them. He assured me everything was handled and handed me the keys. I trusted his word — and that was a massive mistake. Weeks later, I find out Minas Habib never properly closed out my original lease, and now I’m being billed for TWO Jeep leases at the same time — one for a car I returned, and one for the new one I was told was fully taken care of. If at any point my lease return and payoff weren’t being handled, I expected Minas Habib to be transparent and notify me. He did not. And that silence is costing me hundreds of dollars and serious financial stress. When I tried to get answers, I was passed around and eventually transferred to someone named Mark. Whether it was Mark Shrum (Sales Manager) or Mark Demara (CFO), the response was pathetic either way. I explained the situation and was met with a flat, dismissive “OK.” No apology. No urgency. No concern. Just pure indifference. Let me make this clear for Golling’s leadership and for Stellantis corporate: Your team’s negligence, lack of professionalism, and failure to communicate are now my problem, and you’re doing absolutely nothing to fix it. The Yelp reviews speak for themselves — a miserable 2-star average. And frankly, I’m not surprised. They probably get away with this kind of behavior all the time. But Google reviews get seen by more borrowers, and that’s why I’m sharing my experience here — to make sure no one else has to go through this. Instead, I’ve gotten excuses, blame-shifting, and unprofessional communication — from a place that claims to serve one of the most high-end areas in Michigan. To whoever is in charge of this location: Do better. Fix this. Until then, I’ll keep spreading the truth about how this dealership operates — and I hope this review reaches anyone considering doing business here. Never. Again. More
Liam took great time and care with me from my first visit. He was respectful of my time and always let me know when he was available. He spent a long time explaining the vehicle in detail to me and all visit. He was respectful of my time and always let me know when he was available. He spent a long time explaining the vehicle in detail to me and all its operations. Even when I had questions after the purchase he was very patient in answering all my concerns. I would highly recommend him as a salesperson. Very solid experience as a consumer More
The staff at the dealership are friendly! Love the free oil changes I get with the purchase of my used vehicle. My salesman Ryan Evans went above and beyond! He was the best, had vehicles rea Love the free oil changes I get with the purchase of my used vehicle. My salesman Ryan Evans went above and beyond! He was the best, had vehicles ready for me when I came in, could answer all my questions, and still makes sure I love my purchase. If I was going to buy another vehicle it would be from them!!! More