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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews
Call Service Center (214) 692-2872

992 Reviews of Goodson Acura of Dallas - Service Center

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February 17, 2024

Very friendly associates who educate you as to what will be done and the time it takes More

by katie.nicole.mcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Goodson Acura of Dallas responded

katie, thank you for sharing 5-stars! We're glad to hear our team is friendly and informative! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 14, 2024

Michelle is great appreciate her knowledge and professionalism. The women in the office are helpful and always pleasant More

by j Pearson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
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Feb 14, 2024 -

Goodson Acura of Dallas responded

j Pearson, thank you for sharing 5-stars! We're pleased to hear Michelle is knowledgeable and professional! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 04, 2024

This is my first time buying an Accura brand csr. I found the serviice to be very good. More

by sontuanthai1812
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2024 -

Goodson Acura of Dallas responded

sontuanthai1812, thanks for sharing 5-stars and letting us know you had a great experience with us in sales shopping for your first brand new car! We appreciate your feedback and we look forward to serving you additionally when the time comes. Thanks again!

January 31, 2024

I bought my RDX from Goodson and they are great! Service is quick and easy! More

by MBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Goodson Acura of Dallas responded

MBJ, thank you for sharing 5-stars and noting your RDX purchase experience with us went great! We love hearing you received quick and easy service. Let us know when we may serve you additionally. Thanks again!

January 31, 2024

Everyone is always very friendly and professional. Although I always think the diagnostic charge is expensive. I was charged $194 for them to find out my battery cables were loose and a little corro More

by dmbpgb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Jan 31, 2024 -

Goodson Acura of Dallas responded

dmbpgb, thank you for sharing 5-stars and noting your service visit was successful! We appreciate your constructive feedback regarding the diagnostic charge and will pass that along. Let us know when we may serve you additionally. Thanks again!

January 25, 2024

Excellent customer service from start to finish. I would highly recommend them to absolutely everyone. More

by Jane F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paxton
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Jan 25, 2024 -

Goodson Acura of Dallas responded

Jane, thank you for sharing 5-stars and noting excellent customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 20, 2024

Every experience is wonderful, fast and pricing is great. Khang is always kind and gives his full undivided attention to you. More

by Emaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Goodson Acura of Dallas responded

Emaldonado, thank you for sharing 5-stars! We're happy to hear Khang is always kind and provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 13, 2024

My service advisor, Retired Bert is always pleasant, keeps me informed about the progress of my repair and makes sure I understand the repair. More

by nancypowers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jan 13, 2024 -

Goodson Acura of Dallas responded

nancypowers1, thank you for sharing 5-stars! We're happy to hear Bert is always pleasant and keeps you informed! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

January 13, 2024

Jonathan and his team were awesome! He explained everything I need to know and overdelivered. Very happy. More

by tgabel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2024 -

Goodson Acura of Dallas responded

tgabel04, thank you for sharing 5-stars! We're happy to hear Jonathan and the rest of our team are awesome! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 12, 2024

My service advisor was great! I plan to return for all services for my vehicle. Easily located with awesome hours of operation. Very pleased with my first visit!! More

by Kansas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Jan 12, 2024 -

Goodson Acura of Dallas responded

Kansas86, thank you for sharing praise regarding your experience with Robert! We appreciate your endorsement of your recent service. Let us know when we may have the pleasure to serve you additionally. Thanks again!

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