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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews
Call Service Center (214) 692-2872

992 Reviews of Goodson Acura of Dallas - Service Center

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October 03, 2023

Never had an issue in 10 years with service and maintenance of my Acura ILX More

by Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle / Service Department
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Oct 04, 2023 -

Goodson Acura of Dallas responded

Turner, thank you for sharing 5-stars! We're glad to hear our team consistently provides problem-free service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

October 02, 2023

Service was completed when promised. There were no surprises with the cost. Everything was performed in a professional manner. More

by jjdbonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Goodson Acura of Dallas responded

jjdbonner, thank you for sharing 5-stars and noting that sevice was completed on time. We love hearing there were no surprises and everything was performed in a professional manner. See you next time. Thanks again!

September 28, 2023

My service advisor did a good job of keeping me up-to-date on the status of my vehicle. I like the fact that the technician came and picked up my vehicle and dropped it off. I was still concerned a More

by rene_garza31
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Goodson Acura of Dallas responded

rene, thank you for sharing 4-stars! We're happy to hear our team kept you up to date and did an overall good job! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 25, 2023

My service advisor Johnahan was very helpful and fast. The lobby was nice and clean. More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Goodson Acura of Dallas responded

Jimbo, thank you for sharing 5-stars! We're glad to hear Johnathan is helpful and fast! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

September 19, 2023

I had a great experience at Goodson Acura’s service department. They made the whole process quick, simple and affordable. More

by vrup21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
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Sep 19, 2023 -

Goodson Acura of Dallas responded

vrup21, thanks for sharing 5-star praise and noting you had a great experience with us in service. We appreciate your endorsement and we look forward to serving you additionally when the time comes. Thanks again!

September 12, 2023

Eric very very nice and I appreciate how he treated me when I arrived excellent job More

by shurun23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 13, 2023 -

Goodson Acura of Dallas responded

shurun23, thank you for sharing 5-stars and noting that working with Eric was an excellent experience! We appreciate your endorsement and look forward to serving you additionally when the time comes. See you next time. Thanks again!

September 09, 2023

Professional; good communication; feeling they have my best interest at heart; quick service; on time when promised More

by ktoone9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2023 -

Goodson Acura of Dallas responded

ktoone9, thank you for sharing 5-stars! We're glad to hear our team is professional and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 08, 2023

Great service 5***** He take care everything. Fast service Nice waiting area Complementary car wash I'm extremely satisfied. More

by 25muhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Goodson Acura of Dallas responded

25muhammad, thank you for sharing 5-stars! We're happy to hear our team provided a great experience with fast service, a complimentary wash and a nice waiting area! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

September 02, 2023

I took my car in because it was making some noise by the wheel. Michelle and her team took care of me and the car came back fixed. More

by alangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
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Sep 02, 2023 -

Goodson Acura of Dallas responded

alangp, thank you for sharing 5-stars! We're glad to hear Michelle and the rest of our team took care of you! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 31, 2023

I received my vehicle after a couple of days being worked on and the issue was not fixed. The vehicle is in worst shape at this point and I don’t feel safe driving it. I’ve had to contact my service advisor More

by rene_garza31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khang Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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