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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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August 16, 2023

I had my car serviced at Goodson Acura on Lemmon Ave. , and the technician and staff were great! Brent Parker was excellent from the moment I got there until the time I pick up my car. He explained ever More

by vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Aug 17, 2023 -

Goodson Acura of Dallas responded

Vickie, thank you for sharing 5-stars! We're happy to hear our team is efficient and provides great service and working with Brent was excellent! We appreciate your feedback and look forward to serving you additionally in the future! Thanks again!

August 15, 2023

Johnathan my service advisor is awesome. He's professional and knowledgeable. He looks for the best deals for me. More

by geraldbe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Goodson Acura of Dallas responded

geraldbe21, thank you for sharing 5-stars! We're glad to hear Johnathan is professional and knowledgeable! We appreciate your feedback and look forward to serving you additionally in the future! Thanks again!

August 14, 2023

Khang always does a great job. I always feel like he has my back and helps me prioritize what needs to get done, in what order. More

by Weave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Goodson Acura of Dallas responded

Weave, thank you for sharing 5-stars! We're glad to hear Khang always does a great job! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 14, 2023

Eric is a smart knowledgeable service writer that really cares about his customers and their money they are spending. More

by evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Aug 14, 2023 -

Goodson Acura of Dallas responded

evan, thank you for sharing 5-stars! We're pleased to hear Eric is smart and knowledgeable! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 13, 2023

Johnathan Valdez is the best service advisor at Goodson Acura. He goes over & beyond for his customers. More

by Shameka Brackens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Goodson Acura of Dallas responded

Shameka, thank you for sharing 5-stars! We're glad to hear Johnathan Valdez goes above and beyond for his customers! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 09, 2023

Excellent and courteous service. Very prompt. I would recommend them highly and would certainly visit again for my family’s car needs More

by marun.haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Goodson Acura of Dallas responded

marun, thank you for sharing 5-stars! We're glad to hear our team provided excellent and courteous service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 09, 2023

Mr Eric Johnson exhibits exceptional customer service. Technical services was excellent and Mr George was exceptionally helpful in ordering the sun screen and prompt follow up. All were professional. Than More

by Muriel.Hatcher
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Aug 09, 2023 -

Goodson Acura of Dallas responded

Muriel, thank you for sharing 5-stars! We're happy to hear Eric Johnson, Mr. George and the rest of our team provided exceptional customer service! We appreciate your praise and look forward to serving you additionally in the future! Thanks again!

July 31, 2023

My 2016 MDX needed a new transmission. Bobby, the Service Manger was amazing. I appreciate his attentive professionalism. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Goodson Acura of Dallas responded

LB, thank you for sharing praise regarding your experience working with Bobby in service. We appreciate your endorsement and we look forward to serving you additionally next time. Thanks again!

July 26, 2023

Staff is always professional and thorough. The service center is always clean. Enjoy coming to this location More

by awil410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
Jul 26, 2023 -

Goodson Acura of Dallas responded

awil410, thank you for sharing praise regarding your service experience servicing with Jonathan and Eric! We appreciate your endorsement of our clean facilities and we look forward to serving you additionally when the time comes. Thanks again!

July 25, 2023

Friendly service clean waiting area, fast service and good prices, this will be my go to place More

by Joaquina Ramírez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jul 26, 2023 -

Goodson Acura of Dallas responded

Joaquina, thank you for sharing praise regarding your service experience servicing with Robert! We appreciate your endorsement and look forward to serving you additionally when the time comes. Thanks again!

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