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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews

992 Reviews of Goodson Acura of Dallas - Service Center

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August 30, 2023

I arrived at 11am for an oil change and state inspection. Acura quickly shuttled me to a nearby coffee spot while they worked in my car. When I returned I was checked out quickly by your friendly staff and k More

by lilianargueta85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Aug 31, 2023 -

Goodson Acura of Dallas responded

lilianargueta85, thank you for sharing 5-stars! We're pleased to hear our team is friendly, knowledgeable and honest! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 28, 2023

Very professional, responsive, and kept me informed as to status of service. Highly recommend Bobby Carroll. More

by JCartwright551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
Aug 29, 2023 -

Goodson Acura of Dallas responded

JCartwright551, thank you for sharing 5-stars and noting a very profesional, responsive experience with Bobby! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 23, 2023

Goodson Acura the BEST Service Dept in DFW! At a challenging season in my life when many things are going wrong (all at the same time, it's great to know when things go wrong with my car, I can More

by Jz Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Techs and Entire Service team
Aug 24, 2023 -

Goodson Acura of Dallas responded

Jz, thank you for sharing 5-stars! We're happy to hear Khang, Bobby and the rest of our team provided a great experience and set the standard for exceptional service! We appreciate your feedback and look forward to serving you additionally in the future. Best wishes!

August 22, 2023

Good service for cars when ever make an appointment. Very professional staff and service. See you soon next service. More

by gkakadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Goodson Acura of Dallas responded

gkakadia, thank you for sharing 5-stars and noting your service experience working with Bobby! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 20, 2023

Was great, quick in and out. Good service. Jonathan was wellcoming! And answered all my questions! More

by elmjati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Goodson Acura of Dallas responded

elmjati, thank you for sharing 5-stars! We're happy to hear Jonathan is welcoming and provided good service! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

August 20, 2023

Excellent customer service and experience. Vey knowledge and caring. Definitely would recommend to friends and family. They definitely go out of their way to help and assist you. More

by enocmontenegro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Goodson Acura of Dallas responded

enocmontenegro, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable and provided excellent customer service! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 16, 2023

I had my car serviced at Goodson Acura on Lemmon Ave. , and the technician and staff were great! Brent Parker was excellent from the moment I got there until the time I pick up my car. He explained ever More

by vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Aug 17, 2023 -

Goodson Acura of Dallas responded

Vickie, thank you for sharing 5-stars! We're happy to hear our team is efficient and provides great service and working with Brent was excellent! We appreciate your feedback and look forward to serving you additionally in the future! Thanks again!

August 15, 2023

Johnathan my service advisor is awesome. He's professional and knowledgeable. He looks for the best deals for me. More

by geraldbe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Goodson Acura of Dallas responded

geraldbe21, thank you for sharing 5-stars! We're glad to hear Johnathan is professional and knowledgeable! We appreciate your feedback and look forward to serving you additionally in the future! Thanks again!

August 14, 2023

Khang always does a great job. I always feel like he has my back and helps me prioritize what needs to get done, in what order. More

by Weave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Goodson Acura of Dallas responded

Weave, thank you for sharing 5-stars! We're glad to hear Khang always does a great job! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

August 14, 2023

Eric is a smart knowledgeable service writer that really cares about his customers and their money they are spending. More

by evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Aug 14, 2023 -

Goodson Acura of Dallas responded

evan, thank you for sharing 5-stars! We're pleased to hear Eric is smart and knowledgeable! We appreciate your feedback and look forward to serving you additionally in the future. Take care!

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