991 Reviews of Goodson Acura of Dallas - Service Center
This dealership is great customer service. Put customers first. They do not pressure to do others services. Put customers first. They do not pressure to do others services. More
Goodson Acura service department is always helpful, courteous, honest, and works with me to keep my MDX is excellent working order.... courteous, honest, and works with me to keep my MDX is excellent working order.... More
Everyone encountered was attentive and helpful. Service was swift and when delayed, updated me and offered alternative solution. Service was swift and when delayed, updated me and offered alternative solution. More
Always excellent, efficient, and honest services are provided. I am highly pleased with my assigned representative. EVEN the clerical staff whom we make payments to SHINE ! They are professional, fri provided. I am highly pleased with my assigned representative. EVEN the clerical staff whom we make payments to SHINE ! They are professional, friendly, and awesome !! More
Great customer service. Work gets done as promised. Dealership is neat. I'm always satisfied when I go there Work gets done as promised. Dealership is neat. I'm always satisfied when I go there More
Service agent was prompt coming out as soon as I drove up. I told her what I wanted done and she gave me a wait time of about forty minutes. Automobile was ready before the forty five minutes even with so up. I told her what I wanted done and she gave me a wait time of about forty minutes. Automobile was ready before the forty five minutes even with some additional service. More
Consistently good service. Professional from the initial drop off to paying and picking up. I won’t take my car anywhere else. Professional from the initial drop off to paying and picking up. I won’t take my car anywhere else. More
Goodson Acura is the worst service shop I have ever experienced, and I've been an Acura owner for over 15 years. Bobby Carroll, specifically, is a crook and cares nothing about customer service. Took experienced, and I've been an Acura owner for over 15 years. Bobby Carroll, specifically, is a crook and cares nothing about customer service. Took my 2012 TL in to get my AC fixed and he wanted to charge me $6,000. Customer service is a misnomer at Goodson Acura. Take your car to Overseas Service Haus instead if you are in Dallas. More