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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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June 30, 2023

Always excellent, efficient, and honest services are provided. I am highly pleased with my assigned representative. EVEN the clerical staff whom we make payments to SHINE ! They are professional, fri More

by edwardsv48@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Goodson Acura of Dallas responded

edwardsv48, thank you for sharing 5-stars! We're pleased to hear our team is professional, friendly and awesome! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 22, 2023

Great customer service. Work gets done as promised. Dealership is neat. I'm always satisfied when I go there More

by pera1202
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Goodson Acura of Dallas responded

pera1202, thank you for sharing 5-stars! We're pleased to hear our team provides great customer service and always makes sure that you're satisfied! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 21, 2023

Service agent was prompt coming out as soon as I drove up. I told her what I wanted done and she gave me a wait time of about forty minutes. Automobile was ready before the forty five minutes even with so More

by Rdrrr
Recommend Dealer
Yes
Employees Worked With
Michelle Serrano
Jun 21, 2023 -

Goodson Acura of Dallas responded

Rdrrr, thank you for sharing 5-stars! We're happy to hear our team is prompt and timely! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 20, 2023

Consistently good service. Professional from the initial drop off to paying and picking up. I won’t take my car anywhere else. More

by Stbskl1976
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle Serrato
Jun 20, 2023 -

Goodson Acura of Dallas responded

Stbskl1976, thank you for sharing 5-stars! We're glad to hear our team is professional and provides consistently good service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 16, 2023

Goodson Acura is the worst service shop I have ever experienced, and I've been an Acura owner for over 15 years. Bobby Carroll, specifically, is a crook and cares nothing about customer service. Took More

by michael.campbell0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Brent Parker is attentive to details and friendly. I enjoy working with him. Jonathan os my assigned advisor. I hace had great service each time I visit. Eric is also awesome. Good job Goodson Ac More

by mickiwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Goodson Acura of Dallas responded

mickiwhite, thank you for sharing 5-stars! We're pleased to hear Brent Parker, Jonathan and Eric are pleasant to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

June 09, 2023

Very fast service and the nice waiting room makes it easy to wait and work while the service is completed. More

by Pauline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Goodson Acura of Dallas responded

Pauline, thank you for sharing 5-stars! We're happy to hear our team provided fast service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 06, 2023

Goodson Acura is the best , Very fast service thank you Khang Nguyen for everything , I recommend this place for everyone. More

by Anouar Messai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashon Avery
Jun 06, 2023 -

Goodson Acura of Dallas responded

Anouar, thank you for sharing 5-stars! We're happy to hear Khang Nguyen and our team provide fast service and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 05, 2023

Amazing personnel, courteous, attentive, informaative, knowledgeable. I'm very comfortable there. Jonathan, Eric and all others, cashiers, are delightful More

by Yoladall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Goodson Acura of Dallas responded

Yoladall, thank you for sharing 5-stars! We're pleased to hear Jonathan, Eric and the rest of our team are courteous, attentive and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

June 03, 2023

It was a great experience! I wish all dealerships would be as good as you guys are. The service advisor was great. He did not give back my car because the body shop missed a More

by Patrick Vo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Goodson Acura of Dallas responded

Patrick, thank you for sharing 5-stars! We're pleased to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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