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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
992 Reviews
Call Service Center (214) 692-2872

992 Reviews of Goodson Acura of Dallas - Service Center

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March 26, 2023

Service was great. Definitely going back. Good value for the service. I will recommend service to others. More

by edmartini75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Goodson Acura of Dallas responded

edmartini75, thank you for sharing praise regarding the great service you received and noting the value as well. We appreciate your feedback and look forward to serving you again on future visits. Best wishes!

March 25, 2023

This has been one of the best dealerships I have dealt with so far in my 63 years! From the purchase right down to the service. More

by dwainebright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Parker
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Mar 25, 2023 -

Goodson Acura of Dallas responded

dwainebright, thank you for your 5-stars! We're pleased to hear our team provides one of the best dealership experiences you've ever had! We look forward to serving you additionally in the future. Thanks again!

March 24, 2023

Service representative was very helpful and knowledgeable and kept me well informed. The work on my car was completed very fast. More

by Teed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Mar 25, 2023 -

Goodson Acura of Dallas responded

Teed, thank you for your 5-stars! We're glad to hear our team is knowledgeable and kept you informed! We look forward to serving you additionally in the future. Take care!

March 20, 2023

I just love Goodson Acura! They treat you like family. The facility is clean and the employees are friendly and respectful. I’m sure I will be buying my next car from Goodson. More

by Delta girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
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Mar 21, 2023 -

Goodson Acura of Dallas responded

Thanks for taking time to share praise regarding your experience with us! We love hearing that you enjoyed working with Eric and found the facility nice and clean! We look forward to serving you additionally when the time comes. Thanks again!

March 16, 2023

I love the customer service, it is awesome. Brent always provides superior customer service. I will definitely return in the future for services. More

by ValenciaJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Report | Print
Mar 16, 2023 -

Goodson Acura of Dallas responded

ValenciaJ, thank you for your 5-stars! We're happy to hear Brent always provides superior customer service! We look forward to serving you additionally in the future. Thanks again!

March 16, 2023

Jonathon Valdez provides excellent customer service. Professional in all interactions, detailed explanations of automotive issues that need urgent attention. More

by 3514236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Goodson Acura of Dallas responded

3514236, thank you for your 5-stars! We're happy to hear Jonathon Valdez is professional and detailed! We look forward to serving you additionally in the future. Take care!

March 15, 2023

I think overall the dealership did a good job replacing the part for my car More

by jam2finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Goodson Acura of Dallas responded

jam2finn, thank you for your 5-star praise! We're happy to hear our team did a good job! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

March 14, 2023

Jonathon Valdez is very accommodating and professional. He ensures my vehicle is safe for me and my family….you can’t buy that. Thank you Jonathon! More

by 3514236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

Goodson Acura of Dallas responded

3514236, thank you for your 5-star review! We're glad to hear Jonathon Valdez is accommodating and professional! We look forward to serving you additionally in the future. Take care!

March 08, 2023

This is a very great place to take your car to. I would strongly recommend this service department. More

by spiders10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Goodson Acura of Dallas responded

spiders10, thank for you for sharing 5-stars! We're happy to hear our service team is great and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 06, 2023

Everyone is always courteous. Takes the time to explain everything to you. They never seem to force things on you. More

by derrylsmith726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Goodson Acura of Dallas responded

DerrylSmith726, thanks for sharing 5-stars and noting our courteous staff! We sure appreciate your feedback and pleased to hear you had all questions answered thoroughly. Let us know when we may serve you next. Thanks again!

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