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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews
Call Service Center (214) 692-2872

986 Reviews of Goodson Acura of Dallas - Service Center

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March 15, 2023

I think overall the dealership did a good job replacing the part for my car More

by jam2finn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Goodson Acura of Dallas responded

jam2finn, thank you for your 5-star praise! We're happy to hear our team did a good job! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

March 14, 2023

Jonathon Valdez is very accommodating and professional. He ensures my vehicle is safe for me and my family….you can’t buy that. Thank you Jonathon! More

by 3514236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Goodson Acura of Dallas responded

3514236, thank you for your 5-star review! We're glad to hear Jonathon Valdez is accommodating and professional! We look forward to serving you additionally in the future. Take care!

March 08, 2023

This is a very great place to take your car to. I would strongly recommend this service department. More

by spiders10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Goodson Acura of Dallas responded

spiders10, thank for you for sharing 5-stars! We're happy to hear our service team is great and earned your recommendation! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 06, 2023

Service is personable and tremendously helpful in attending to specific needs on a consistent basis. . More

by obatexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Goodson Acura of Dallas responded

obatexas, thank for you for sharing 5-stars! We're happy to hear our team is personable and helpful! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

March 05, 2023

Everyone is always courteous. Takes the time to explain everything to you. They never seem to force things on you. More

by derrylsmith726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Goodson Acura of Dallas responded

DerrylSmith726, thanks for sharing 5-stars and noting our courteous staff! We sure appreciate your feedback and pleased to hear you had all questions answered thoroughly. Let us know when we may serve you next. Thanks again!

March 03, 2023

Great service today. Waited under an hour for oil change and tire rotation. Thanks again for prompt service. More

by Snooka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Mar 03, 2023 -

Snooka responded

Awesome service!!

March 02, 2023

We had great service from our service person. He was very helpful. Nice car wash! More

by Jan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
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Mar 02, 2023 -

Goodson Acura of Dallas responded

Jan C, thank for you for sharing 5-stars! We're pleased to hear Brent is very helpful and provided great service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 01, 2023

I've been bringing my business to Goodson Acura of Dallas for over 15 years, and 5 Acuras later. And, though I am not a royal; they keep treating me like one...I'm not complaining... it feels amazing. Perh More

by Mr. Juan Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sotero Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Pena
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Mar 01, 2023 -

Goodson Acura of Dallas responded

Mr. Juan Gonzalez, thank for you for sharing 5-stars! We're glad to hear Kayhn continually provides you exceptional service! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 27, 2023

Jonathan Valdez is always helpful and honest. Appreciate his assistance each time I go in to get my care serviced. More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Goodson Acura of Dallas responded

Cookie, thank for you for sharing 5-stars! We're pleased to hear Jonathan Valdez is helpful and honest! We appreciate your praise and look forward to serving you additionally in the future. Take care!

February 25, 2023

Quality parts and service. Nice customer waiting room with coffee and free internet stations. Loaner cars a big plus when long repair time necessary. More

by Colorado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
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Feb 25, 2023 -

Goodson Acura of Dallas responded

Colorado, thank for you for sharing 4-stars! We're glad to hear our team provides quality service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

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