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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
986 Reviews

986 Reviews of Goodson Acura of Dallas - Service Center

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January 19, 2023

Easy in and out with quick oil change and tire rotation (and wash). Waiting room could use a selection of real, not herbal, teas and better view of the car delivery area. More

by Dlbaskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 19, 2023 -

Goodson Acura of Dallas responded

Dlbaskin, thank for you for sharing 4-stars! We're happy to hear our team provided an easy in and out experience! We appreciate your feedback and look forward to serving you additionally in the future. Thanks again!

January 19, 2023

Excellent, professional, efficient, courteous and prompt service. Can’t ask for anything more. Very grateful More

by Rosinda Castañón
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Goodson Acura of Dallas responded

Rosinda, thank for you for sharing 5-stars! We're glad to hear our team is professional, efficient, and courteous! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 15, 2023

Friendly welcome as usual from the beginning to the end. Service representative worked with me on Service scheduled. More

by jcg.garcia5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Goodson Acura of Dallas responded

jcg.garvia5, thank for you for 5-stars! We're glad to hear our team is friendly and worked with you on service scheduled! We look forward to serving you additionally in the future. Take care!

January 14, 2023

Amazing customer service at Goodson’s auto service center. Been using them since 2019 and couldn’t be happier. Even though I moved further away I still plan on buying my next vehicle at Goodson!! More

by Cathy Lowrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2023 -

Goodson Acura of Dallas responded

Cathy, thank you for your 5-stars! We're happy to hear our team provided amazing customer service! We look forward to serving you additionally in the future. Take care!

December 30, 2022

The service department is excellent and responsive to customer needs. Easy to schedule and fair pricing More

by Craig.haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Goodson Acura of Dallas responded

Craig, thank you for your 5-stars! We're pleased to hear our service department is excellent and responsive! We look forward to serving you additionally in the future. Best wishes!

December 29, 2022

Bobby Carroll was fantastic and was able to inspect, repair and replace the damage to my vehicle in short order. Highly recommend the service department. More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Goodson Acura of Dallas responded

charlie, thank you for your 5-stars! We're glad to hear Bobby Carrol is fantastic and earned your recommendation! We look forward to serving you additionally in the future. Thanks again!

December 29, 2022

Great service as always and very honest about things going on with the vehicle. Love the staff. More

by mssutton02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric 5 stars
Dec 29, 2022 -

Goodson Acura of Dallas responded

mssutton02, thank you for your 5-stars! We're happy to hear our team provided great service! We look forward to serving you additionally in the future. Best wishes!

December 17, 2022

Great efficient service every time I bring my car. I really appreciate the free car wash as well . More

by Tehrea Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Goodson Acura of Dallas responded

Tehrea, thank you for leaving 5-stars! We're glad to hear our team provides efficient service! We appreciate your praise. We look forward to serving you additionally in the future. Best wishes!

December 15, 2022

We used to go to David McDavid to purchase and service our cars but when our favorite salesmen (Ankur Javia) left to Goodson… we moved there, too. Now he’s General Manager of Goodson in Dallas and we will More

by Ikester58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Lincoln
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ankur Javia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Goodson Acura of Dallas responded

Ikester58, thank you for sharing praise regarding your expeirence servicing with us. We are so pleased to hear that you've followed Ankur down the tollway for your Acura needs and we're so pleased to hear that your expeirence with Kevin recently was A+. We look forward to serving you additionally when the time comes. Thanks again!

December 13, 2022

Brent was very curious. The dealership was very clean. Pleasure in dealing with this location. More

by Bertoal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Parker
Dec 14, 2022 -

Goodson Acura of Dallas responded

Bertoal, thank you for sharing praise regarding working with Brent. We appreciate your feedback and pleased to hear the dealershop was clean and the experience was a pleasure. Best wishes!

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