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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
990 Reviews

990 Reviews of Goodson Acura of Dallas - Service Center

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March 20, 2025

Service department was easy to use and kept the communication coming. Even with a slight delay on parts coming in they kept us informed during the entire process. Kudos to the folks at Goodson. More

by ghadelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 20, 2025 -

Goodson Acura of Dallas responded

ghadelman, thank you for sharing 5-stars! We're glad to hear our team is communicative and kept you informed! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 19, 2025

From Sales to Service, Goodson Acura is the best. My service advisor, Johnathan Valdez always takes great care and concern for all my service needs. Definitely 5 stars!! More

by Penelope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Goodson Acura of Dallas responded

Penelope, thank you for sharing 5-stars! We're glad to hear Johnathan always takes great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

March 19, 2025

Goodson Acura dallas was great! Robert in the service center went above and beyond to take care of my vehicle. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Mar 19, 2025 -

Goodson Acura of Dallas responded

Stephanie, thank you for sharing 5-stars! We're happy to hear Robert went above and beyond! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 16, 2025

THE BEST! Jonathan always provides excellent customer service and takes time to explain any question that I may have. His professionalism is awesome and he is More

by Williamsangelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Goodson Acura of Dallas responded

Williamsangelan, thank you for sharing 5-stars! We're pleased to hear Jonathan always provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 28, 2025

Timely appointment availability, service writer on the lookout for my arrival, quick drop off and great shuttle service to my office. Service completed promptly and correctly. Vehicle clean and ready for More

by John C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Johnson
Feb 28, 2025 -

Goodson Acura of Dallas responded

John, thank you for sharing 5-stars and noting a timely visit to service. We appreciate your kind words and pleased to hear your vehicle was clean at pick up. Thanks for sharing praise! We look forward to serving you again next time. Take care. Best wishes!

February 24, 2025

Outstanding service! !! Eric kept us up to date from warranty coverage to repair. He was/is extremely courteous and knowledgeable. Jasmine gave us a thorough indoctrina More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Jasmine
Feb 24, 2025 -

Goodson Acura of Dallas responded

Bruce, thank you for sharing 5-stars! We're glad to hear Eric, Jasmine and the rest of our team are courteous, knowledgeable and provided outstanding service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 22, 2025

I had an excellent experience with Jonathan V at Goodson Acura in Dallas. From start to finish, he was professional, friendly, and very helpful. They took the time to explain what services my vehicle needed More

by Sim.jesse.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Goodson Acura of Dallas responded

Sim.jesse.js, thank you for sharing 5-stars and noting your visit with Jonathan in service was excellent! We appreciate you noting he went above and beyond and explained everything along the way. We look forward to serving you additionally in the future. Thanks again!

February 19, 2025

Service department was fast, communication was good and my car is back in top shape More

by MrsCox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Goodson Acura of Dallas responded

MrsCox, thank you for sharing 5-stars! We're happy to hear our team is fast, communicative and got your car back into top shape! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 15, 2025

Short: It was a really nice visit and space to wait while my vehicle was being serviced. I love that the other staff were talkative and communicative to me about my car and service needs. Long: I really l More

by Johnny Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselynn Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Goodson Acura of Dallas responded

Johnny, thank you for sharing 5-stars and noting a wonderful experience with Jonathan in service! We appreciate your detailed feedback and pleased to hear everything went smoothly. We're glad to hear Jonathan always provides great service and will pass your note along .We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 14, 2025

Service is good and prompt. Car wash and free loan car without filing gas might be better More

by VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I couldn’t get her name when we dropped off the car. My wife talked to her and she is very helpful since the service department is ready to close at 7 pm
Feb 14, 2025 -

Goodson Acura of Dallas responded

VT, thank you for sharing 4-stars and noting prompt service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!