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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
875 Reviews

875 Reviews of Goodson Acura of Dallas - Service Center

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August 06, 2021

Fantastic service from all the departments,valet person was 👏 fantastic also went way out of his job to help us with our schedule as well as the scheduling lady. More

by burrowswic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Colston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Miedezianowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones, Jason McClees
Aug 06, 2021 -

burrowswic responded

Great deaker

Aug 08, 2021 -

Goodson Acura of Dallas responded

Burrowswic, we appreciate your 5-star and mention of an excellent experience from all departments. Thank you for taking a moment to share praise. See you next time. Thanks again!

July 03, 2021

Well, I cannot find enough adjectives to describe how Awesome Goodson Acura of Dallas is. I've been coming here for the past 15 years for all my Acura needs, and the service continues be excellent as day More

by Mr. Juan Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Jul 05, 2021 -

Goodson Acura of Dallas responded

Mr. Juan Gonzalez, we cannot say thank you enough for your exuberantly positive feedback. We're very thankful for the opportunities to serve you over the last 15 years and so thankful that Bobby, Kane and our team has been able to provide 5-star experiences. See you next time. Thanks again!

June 11, 2021

Always Awesome! This is the best service dept I have been to and I have been coming for 9 years.Thank you again and again. More

by A. Akins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Goodson Acura of Dallas responded

A Akins, thank you for sharing 5-star praise and mention of always awesome experiences in service! We appreciate your endorsement. Let us know when we may serve you additionally! Best wishes!

June 05, 2021

Goodson Acura has been great! Robert is my favorite representative but everyone has been customer service oriented. They are very professional and also offer discounts online for services. My car is ru More

by donnaturner225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Jun 07, 2021 -

Goodson Acura of Dallas responded

Donnaturner225, thank you for your kind mention of your time with Robert. We're pleased to hear he was customer oriented! We appreciate you taking time to share praise.. Let us know when we may serve you next. Thanks again!

June 01, 2021

Great team and terrific service. Work was completed on time and at the quoted price. My car was spotless when I picked it up. I trust Goodson implicitly. More

by jroskopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Van Meter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Goodson Acura of Dallas responded

jroskopf, thanks for your mention of praise regarding working with Russell! We're pleased to hear work was completed on time and your car was clean upon pickup! See you next time. Thanks again!

May 21, 2021

Professional, courteous service dept staff. Provided honest, clear assessment of work needed on car. Clean facility with nice breakroom to work. Also provided loaner car and made the entire experience f More

by Khillmer11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Goodson Acura of Dallas responded

Khillmer11, we appreciate your 5-star feedback and mention of professional, courteous staff. Thank you for taking a moment to share praise and mention your appreciation of the loan car. See you next time. Thanks again!

May 10, 2021

Everyone that assisted me were all kind and accommodating. I felt welcome and my issues were resolved quickly and efficiently. Thank you for the snacks as well! More

by Andy m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Goodson Acura of Dallas responded

Andy, we appreciate your 5-stars and mention of working with Khang! Thank you for taking a moment to share praise and mention efficient service. See you next time. Thanks again!

April 10, 2021

Every time I interact with Goodson, I experience “ perfection perfected”. Not just now and then but every time.. No wonder they win the “First Time Fixed Award!” More

by Ehilscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Goodson Acura of Dallas responded

Ehilscher, we appreciate your 5-stars and mention of your consistent excellent experiences with us. Thank you for taking a moment to share praise. See you next time. Thanks again!

April 07, 2021

Excellent service as always. Goodson takes the time to explain in detail regarding questions on purchases as we as service. I am completely satisfied! Thanks More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 07, 2021 -

Goodson Acura of Dallas responded

Mike, thank you for your kind words and tag of working with Eric! We appreciate your praise and look forward to serving you additionally when the time comes. Thanks again!

April 06, 2021

I had a Freon leak and took my MDX to Goodson. Car had 51K - just over the warranty. Goodson (and Robert) were great with the communication and the service. And the loaner was much appreciated. I did try More

by JoeW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Patton
Apr 07, 2021 -

Goodson Acura of Dallas responded

JoeW, thank you for your note regarding your recent MDX service! We're sorry to hear you had to deal with an AC repair but pleased to hear our team was able to assist in you in a memorable way. Let us know when we may serve you additionally. Thanks again!

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