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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
875 Reviews

875 Reviews of Goodson Acura of Dallas - Service Center

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March 03, 2021

I love the customer service at Goodson Acura. Jonathan always takes care of my needs! Very reasonable too compared to other dealerships. I would buy another More

by Pamelagrace2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Goodson Acura of Dallas responded

Pamelagrace2013, thank you for sharing 5-star praise regarding working with Jonathan! We sure appreciate your endorsement and pleased to hear he has taken care of all your needs. Let us know when we may serve you additionally. Best wishes!

February 27, 2021

Personalized and professional service from the entire team during a tough weather week. Jonathan, Eric, Bobby, Josie, service technicians, ladies at checkout - all to be commended. Thank you! More

by LMBcanAV8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson, service technician(s), ladies at checkout, Josie Parrent
Feb 27, 2021 -

Goodson Acura of Dallas responded

LMBcanAV8, thank you for sharing praise regarding your experience working with Bobby, Jonathan, Jose, Eric and the cashiers! Thank you very much for your kind words. See you next time. Thanks again!

February 27, 2021

This was my first time going to this location. I found the customer service to be excellent and I was in and out as promised. More

by Adreanwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Feb 28, 2021 -

Goodson Acura of Dallas responded

Adreanwhite, thank you for sharing praise regarding your first visit to come see us! We appreciate your mention of great customer service and timeliness. See you next time. Thanks again!

February 26, 2021

clean and prompt service, on time as quoted but seat opened at frame as before, please keep until fixed correctly, much of an inconvenience and I understand that it does take some additional time becaus More

by Dhsartis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
person delivering car very good, Hayley Jones
Feb 27, 2021 -

Goodson Acura of Dallas responded

Dhsartis, thank you for your 5-stars and mention of clean and prompt service. We appreciate your positive feedback. See you next time. Best wishes!

February 25, 2021

Always excellent service. Have been coming here for 26 years. Always had issues handled in a timely manner. Will not go anywhere else to buy or for service More

by jfargot
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Feb 26, 2021 -

Goodson Acura of Dallas responded

jfargot, thank you so much for choosing Goodson Acura for your automotive sales and service needs since 1995 for 26 years! We can't say thank you enough and appreciate your taking time to leave feedback. Let us know when we may serve you additionally. Thanks again!

February 24, 2021

Excellent service and experience. We have purchased and used service on several occasions. Thankful for Goodson Acura. This visit our car was serviced following snowstorm and staff went out of their way to More

by SAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Goodson Acura of Dallas responded

SAW, thank you for servicing with us! We appreciate your kind words and pleased to hear that your experiences with us have been pleasant! See you next time. Thanks again!

February 22, 2021

Jonathan was great in getting my B2 service done and my brakes. Went in on a Saturday and was expecting stay there all day. Turned out it was just a few hours. I was glad to be in and out in one day. More

by Reyesalex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Goodson Acura of Dallas responded

Reyesalex, thank you for sharing praise regarding working with Jonathan in service! We appreciate your praise regarding your visit last Saturday and look forward to serving you additionally next time. Thanks again!

February 13, 2021

Friendly, courteous, professional reliable service. Even with nasty, icy cold weather they had me in and out in less than 45 minutes. Could not have been better! More

by Ac18ura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayley Jones
Feb 14, 2021 -

Goodson Acura of Dallas responded

Ac18ura, thank you for sharing 5-stars and noting friendly, courteous, and professional service! We appreciate your endorsement and look forward to your future visits. Thanks again!

February 04, 2021

My car wouldn’t start this morning. I called Acura, they provided me with a complimentary tow to the dealership and took all the stess away. More

by csd0387
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Feb 04, 2021 -

Goodson Acura of Dallas responded

csd0387, thank you for noting praise regarding your experience working with Richard! We're pleased to be able to get your vehicle running properly again and thank you for your feedback. We hope your day gets better! Best wishes!

February 03, 2021

Goodson is a brand you can Trust! They treat their customers with the utmost respect. Very personable too! Red Blackshire, Dallas Texas Rock stars G More

by Sblackshire68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Goodson Acura of Dallas responded

Sblackshire68, thank you for noting our dealership is a place that can be trusted. We appreciate your kind words and look forward to serving you additionally. Thanks again!

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