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Goodson Acura of Dallas - Service Center

Dallas, TX

4.9
991 Reviews

991 Reviews of Goodson Acura of Dallas - Service Center

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January 08, 2020

I called them to schedule an appointment to service my vehicle. I was told I could bring it the same day and they had a loaner car for me. Excellent service. More

by dewonia.banks
Recommend Dealer
Yes
Employees Worked With
Hayley Jones
Jan 08, 2020 -

Goodson Acura of Dallas responded

Dewonia.banks, we appreciate your mention of your recent appointment! We're pleased to hear our team was able to serve you same day! Let us know when we may assist you next. Best wishes!

January 03, 2020

I received excellent customer service during my last visit as I always do. Eric Johnson ensures all my needs are met to keep my vehicle preforming at its best. More

by TiffanyL
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Jan 03, 2020 -

Goodson Acura of Dallas responded

Tiffany, thank you for the kind words and mention of working with Eric Johnson during your recent visit. We appreciate your kind words and look forward to serving you additionally next time. Best wishes!

December 28, 2019

Goodson Acura is the best! Just had my oil changed at Goodson Acura for the umpteenth time. Eric Johnson was my service representative and comes highly recommended. I've been a More

by Britt R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Dec 29, 2019 -

Goodson Acura of Dallas responded

Britt, thank you for the kind words and mention of your recent oil change with us. We can't say thank you enough for your 21 years of patronage with us. We're pleased that Eric has been a stand out part of your experience. We appreciate your note and look forward to serving you for many years to come. Best wishes!

December 07, 2019

Great service as usual. Jonathan Valdez exceeded expectations again. Actually the entire Goodson staff were exceptional. Appreciate the extra care they give each customer. Never disappointed. More

by Knightfly28
Recommend Dealer
Yes
Employees Worked With
Jonathan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2019 -

Goodson Acura of Dallas responded

Knightfly28, thank you for sharing praise regarding your experience with Jonathan and the rest of our staff! We appreciate your kind words and look forward to serving you additionally next time! Thanks again.

November 23, 2019

Great Service from the moment I drove up to the service dept. Erik is a gentleman and a great driver. I’m just happy Thank you 😊 More

by Chely
Recommend Dealer
Yes
Employees Worked With
Erik Moreno & Robert Patton
Nov 24, 2019 -

Goodson Acura of Dallas responded

Chely, thank you for sharing kind words regarding your experience with Erika and Robert! We greatly appreciate your praise and look forward to future visits. Best wishes.

November 22, 2019

Great service and friendly staff. I have owned my MDX for almost 4 years and have always taken it to Goodson for maintenance. They make drop off and pick up easy More

by Julie
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Nov 22, 2019 -

Goodson Acura of Dallas responded

Julie, thank you for servicing with us and taking a moment to share your experiences with Dane! We are pleased to hear that drop off and pick up is easy. See you next time! Thanks again.

November 18, 2019

Dane was quite helpful to me today. He let me come in slightly earlier than my appointment. He got the work completed on time and then I drove away a “happy camper”!! More

by cw
Recommend Dealer
Yes
Employees Worked With
Adam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane Uter
Nov 19, 2019 -

Goodson Acura of Dallas responded

CW, thank you for taking a moment to share 5-stars and mentioning your experience with Dane. Let us know when we may assist you next. Thanks again and best wishes!

November 14, 2019

Our family has enjoyed our 10 year relationship with Goodson Acura because they have an amazing service team! Eric Johnson exceeded my expectations with my recent experience. The porter who brought my c More

by Love my MDX
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Nov 15, 2019 -

Goodson Acura of Dallas responded

Thank you for your kind note and mention of working with Eric! We want to thank you again for shopping and servicing with us for 10 years and that we look forward to the next 10 and beyond! Let us know when we may assist you next. Thanks again!

October 31, 2019

Outstanding service from start to finish. Dane always does an outstanding job, listening to any issues, coordinating service to address the issues, and always proactively keeps me informed. Goodson has More

by S. Gregory
Recommend Dealer
Yes
Employees Worked With
Dane Uter
Nov 01, 2019 -

Goodson Acura of Dallas responded

Thank you for the kind words! We are so thankful to hear that Dane has been outstanding to work with. We appreciate your business and your feedback and we look forward to serving you additionally next time!

October 30, 2019

Good customer service. I did not get my issue resolved but hopefully it will be taken care of in the future. Khang was very accommodating. More

by QVC
Recommend Dealer
Yes
Employees Worked With
Khang Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Goodson Acura of Dallas responded

QVC, thank you for the kind words and tag of working with Khang! We appreciate your feedback and look forward to serving you next time. Thanks again!

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