Gordie Boucher Ford Lincoln of Janesville

Did a good job but didn’t top off my washer fluids again like last time time like last time time More

They are always very friendly and take care of you Very happy with their service happy with their service More

I dropped my truck off for oil leaks, all I was told is that I need a new engine! I went and got a second opinion. Paid $800 for oil leak repair and the truck is fine, don't need a new engine, also when I that I need a new engine! I went and got a second opinion. Paid $800 for oil leak repair and the truck is fine, don't need a new engine, also when I picked up the truck no one went over anything with me! I waited to leave feedback until. I got the second opinion! I have also been driving the truck with no issues since the oil leaks have been repaired! Not only a waste of my time and money but not a good experience whatsoever! Sad thing is I was prepared to buy a new truck and I am happy with the 97 F-250 HD as I am the original owner. More

I have had an ongoing issue 3 weeks in a row with my vehicle's check engine light coming on. The vehicle has been in and serviced only for the service light to come back on and the same issue to start a vehicle's check engine light coming on. The vehicle has been in and serviced only for the service light to come back on and the same issue to start again. This 3rd time with this issue has happened on Friday of a holiday weekend and I will not be able to get in touch with a service department until Tuesday when they reopen. More

Anthony was pleasant and focused on the model I was interested in and even allowed my wife and I to test drive despite being almost closing on a Saturday evening. We then decided to put money down to h interested in and even allowed my wife and I to test drive despite being almost closing on a Saturday evening. We then decided to put money down to hold the vehicle till Monday which kept other staff as well, with no pressure to hurry up. Would recommend searching out Anthony to others looking to purchase a vehicle and have a pressure free experience. More

Professional, friendly, timely, well run dealership. Ask for Jeff in Ford service. He's the best! Ask for Jeff in Ford service. He's the best! More

Has high turnover in service advisors unreliable phone service Seem to be quicker with service appointment scheduling service Seem to be quicker with service appointment scheduling More

My service with this dealership in the past has been good. This particular time the service itself was okay. My problem was the fact that when they picked up my vehicle at work they then tried to delive good. This particular time the service itself was okay. My problem was the fact that when they picked up my vehicle at work they then tried to deliver it at my home to which I was not. This has not happened in the past so I'm a little confused as I have picked up my vehicle at work many times. Then returned it to work successfully. That would be the only negative part of this experience. More

Alex politely explained what might happen as they worked on why my 2023 Hybrid F150 had a check engine light on steadily. He fit me into their busy schedule and completed an update that was the missing piec on why my 2023 Hybrid F150 had a check engine light on steadily. He fit me into their busy schedule and completed an update that was the missing piece of the puzzle quickly. I returned home 1000 miles away safely and confidently due to his work. Thank you, Alex! More

He was very informative explained in detail what was going to be done and was very nice going to be done and was very nice More