
Gordie Boucher Ford Lincoln of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 3,798 reviews
Tom Waldman did all the work, except paint and detail. The painting was done with expertise. When truck was done, it looked like a brand new truck. Looks great ?? The painting was done with expertise. When truck was done, it looked like a brand new truck. Looks great ?? More
Quick & amazing staff Edgar went out of his way to ensure I would have a rental car when my car broke down on the interstate on a Saturday right before closing so I wouldn't have to go without a vehicle I would have a rental car when my car broke down on the interstate on a Saturday right before closing so I wouldn't have to go without a vehicle More
My instructions were not followed and to make matters worse I was lied to by Edgar to my face worse I was lied to by Edgar to my face More
A little lack of knowledge on the product, and lots of waiting but overall a good experience. waiting but overall a good experience. More
Friendly service and cashier area. However, on the day of my service I asked how long my oil change would take and I was told 60-90 minutes when I arrived. I had an appointment and was However, on the day of my service I asked how long my oil change would take and I was told 60-90 minutes when I arrived. I had an appointment and was about 10 minutes early. I had to be back to work in just under 2 hours so I should have had plenty of time. After an hour and 15 minutes of waiting, I checked on the status of my vehicle and they had not even started it yet. They offered and ended up giving me a ride to work and then bringing my vehicle to my work once they were done with it. If they would have just told me they were running behind from the beginning they could have just given me a ride to work right away and not wasted over an hour of my time. I would have thought that they would have offered me a discount or coupon for a return visit but they didn't. They apologized when I called to pay but that was it. More
It was so nice to be greeted by friendly, helpful team members from the moment I set foot in the door. Dakota was easy to work with, thorough and very helpful. I will certainly return based on this experi members from the moment I set foot in the door. Dakota was easy to work with, thorough and very helpful. I will certainly return based on this experience. More
Fast, fair, and professional The process was streamlined. Easy to deal with. No pressure. I was in and out. Easy to deal with. No pressure. I was in and out. More
Service manager was tremendous. Communicated great. Waiting room could use some work. Wish there was sales person around early mornings as I was interested in talking to someone. Communicated great. Waiting room could use some work. Wish there was sales person around early mornings as I was interested in talking to someone. More